Seacoast Bank

"My appreciation to Brittany and Edvin to the Seacoast bank located at 1200 4th Street N St. Petersburg, FL. I placed myself into a BIG problem with my account. It all started with a balance of $ -0.19 cents. I received a call from Brittany indicating that my account had been overdrawn. I was confused, scared and flustered as this was the first time I have ever experienced being overdrawn on my account.......$-0.19 VERY QUICKLY turned into a LARGE $-315.00 problem. This amazing team worked with me to reduce my overdraft fees from $315.00 to $55.19. For one week, we were in communication, and strategizing how to resolve my problem. Their time, commitment, and compassion for community banking is not what you normally find in the world of banking. This location, this team is a GEM to our St. Petersburg Community. Thank you for your help and all that you do!"

"Hands down the best bank and location in town. Everyone that works here goes above and beyond. Reading past emails amazes me how people cannot rate a IT issue sepratly from the exceptional customer service. Especially for small business - top notch all the way."

"Bank Manger very mean and don't care about your account and don't look into the problems.close it down or put real workers in there start a new year doing that I'm going to truist Bank!! Some needs to call Charles “Chuck” M. Shaffer,"

"I have been a happy customer for over 4 yrs. I loved how I was treated. I loved the staff. I loved the service! They moved.. the staff changed. My first dealings with the new staff at their 4th Street location was awful. I had called to order Pesos for a trip and set a day for me to pick them up. I went in and the Manager acted like I was crazy… no pesos were ordered. I found my text messages that showed who I spoke with. She had forgotten to order them. The Manager never apologized and acted like it was my fault! This caused me a huge problem and I feel they don’t care. Part of the reason I choose a bank is because of their customer service!! Right now… SeaCoast Bank on 4th St St Petersburg sucks! Such a disappointment!"

"This bank is a joke. None is doing the job there. "please call the customer service" --> "please call the branch office" --> "please call the customer service"...You'll go in circle for hours losing your mind! Basically : It's not Freedom bank anymore so we don't care of previous customers.WELL WE GET THAT! RUDE PEOPLE, POOR customer service hang up on you WORST EXPERIENCE EVER --> WE WILL SEE YOU SOON TO CLOSE ALL BANKS ACCOUNTS THAT WE HAVE COUNT ON IT!"