OneMain Financial

"Great Staff! Super Helpful!"

"OneMain Financial is and continues to offer great service and sound advice to those needing loans and financial guidance. My experience has been nothing short of perfect. The process was fast and the customer service was great. I'll definitely be doing business them again in the future to come"

"A family member was given misinformation about whether they were allowed to stop autopay (you can and they were told there would be additional fees, they wouldn't be able to keep up with the "interest" etc to discourage from doing so) as well as were told they could not change their due date (you can). This branch experience was vastly different than calling the corporate office. I'm not sure if it was deliberate or they just don't know what they are doing but they seemed to be trying to prevent customer from stopping autopay and moving due date. The second person spoken to through corporate number quickly and easily made the changes and was surprised at what had been previously said by the local branch."

"Once I was contacted, the representative advised me that she was completing my paperwork but had a few questions. Three hours later called me back and indicated again that she was completing my paperwork and had a few more questions. After being told I would be contacted in "a little while"....which I wasn't I reached out to her after noon on the next day because I hadn't heard anything from her. She advised me again that she was reviewing my paperwork. Her communication is AWFUL!! I feel like she's not too good at her job. I don't think I should have to reach out to her, it's her job to keep me informed instead of "I was just reviewing your paperwork"......."