Navy Federal Credit Union
About the Business
Navy Federal Credit Union, located at 150 Riverside Avenue in Jacksonville, Florida, is a trusted financial institution offering a range of services including banking, finance, and ATMs. In just 10 minutes, you can start investing with Digital Investor’s tools or receive personalized guidance from our financial advisors. Our institution offers a variety of services tailored to meet the needs of entrepreneurs, including assistance programs and advice on business credit cards. We also provide exclusive benefits for military members, such as low rates and discounts. With over 13 million members, Navy Federal Credit Union has been serving the military and their families since 1933. Contact our 24/7 Member Services at 1-888-842-6328 for assistance. Please note that all member business is conducted in English, and terms and conditions may apply to certain services. Visit us today to discover the right credit card for your needs, whether it’s for travel rewards, cash back, or more.
Photos
Location & Phone number
150 Riverside Ave Suite 101, Jacksonville, FL 32202, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Have been a member of this bank for almost 40 years. Since the scamdemic all they've done is take services away from customers. Just deposited a check yesterday under two grand way before 6:00.. here it is the next day no money. How can they expect you to wait 5 days for a $1,500 deposit. For the members my patootie. Whoever's making all the changes for this bank over the last couple years should be strung up in this town square."
"I don't really like this location. It's small and cramped and the vibe is off. It doesn't have the 5-Star status that all the other Navy Federal Credit Unions have and it is a bummer because it's my closest location. The people just seem less engaging like all the other locations and it is one of the main reasons I love NFCU so much."
"I had a situation with a three-party check that needed to be resolved with the mortgage company. Navy Federal credit Union customer service staff where do you like it to help me with this problem. Three associates one at another other branch went over...Above and beyond! Keep up the great customer service and on behalf of all the veterans and active duty members that you serve, we appreciate you!"
"Had to go in to reopen my account after a while of it being closed and my first time visiting this branch. Mac made my transaction seamless. He was great, kind, and efficient! I was worried about having to reopen it and if I'd run into any problems (tellers at other banks make you feel uncomfortable sometimes) and Mac made me feel welcomed and appreciated while he was helping me. It took him all of 10 minutes and he was happy to help. This is why I love banking with NFCU. Thank you Mac and the rest of the team here!"
"I came into this branch and was immediately greeted by the branch manager, Rodney. I was quickly helped with my replacement debit card and on my way. While I have always loved Navy Federal I was blown away by the prompt and courteous customer service I received from this branch. I highly recommend them for great service and speed. Job well done guys."
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