REFRI GIANMAR LLC

"I’d give a 0 star if I could. This company is fraudulent. They lied about the problem with our broken washing machine. Came back with a new part that wasn’t needed and the problem persisted. The supervisor refused to call me back. Then came back and said we need a new washer and dryer instead and wouldn’t offer a refund for the wrong/fake service they originally provided. They sent an astronomical quote for a new washer and dryer. DO NOT USE THIS COMPANY!"

"When our 2008 GE Profile refrigerator broke, I called High End Appliance to repair it. It was a random choice influenced by their name. Buying a new refrigerator was the last thing we wanted to do as this built in matches the wood in our kitchen. We are Senior Citizens & in our lifetimes we have never had service like this. They came out immediately & 13 times later, after replacing almost everything that makes the refrigerator run, it's fixed. We were ready to give up on it but High End Appliance never gave up & always came when they said they were coming. Fantastic, neat & nice workmen. We are so happy & coincidently, yesterday there was an article in The NY Times about repairing old top end appliance up to 50% of their cost as the right way to go. The built in obsolescence today makes it worthwhile. Thanks again to not giving up on us. Barbara & Rick Wallace"

"Took my Breville coffee machine there and they charged me $85 just to look at it which I think they didn’t even take it apart and looked at it. They said the repair was going to be $700. I’m not a coffee machine repair guy and I fixed my machine myself. It wasn’t even what they said what was wrong. They said it was the pump and it ended up being a clogged solenoid which I cleaned along with two hoses and now it’s working like brand new. The technician was Ivan J. And I ended up being the better tech, lol. I called them needing an O-ring that I lost during my disassembly and they said they would call me back and I’m still waiting for the call back. My invoice was on 4/11/2023, invoice# 3936 for $85. I wouldn’t go to them again."

"I was very please with the professionalism and service of this company. Omar (the technician was very knowledgeable and immediately diagnosed the problem). Within 24 hours they came ordered the part and had it installed for something that had taken weeks with other unreliable appliance companies that we tried. Highly recommend them for all your appliance needs and a/c repair."

"accurate, on time, clean, neat, professional and courteous. and more than competitively priced. The best appliance service company i have ever used.. completed the job on our refrigerator in less than 24 hours, including ordering parts overnight. Their competitor had worked on this issue for more than two weeks and still has not called to finish the job. I recommend Refriganmar and Alberto highly and they will always have our business as they know how to get the job done !"