Edible Arrangements 26381 South Tamiami Trail, Bonita Springs, FL 34134

"This place ruined my Valentine Day order over 100 of candy/flowers 4 days ago never Delv called 5 times terrible service and lied to.. Trusted them because I had business out of town and tried calling to fix it and was told twice it was handled!!! I will be there when I get back in town for a refund!!!!!"

"I work for a gift basket company but every once in a while, you want somethiing different. Edible could satisfy that. They have wonderful chocolate dipped fruit and clever fresh fruit arrangements. Quick delivery."

"Customers Beware!!! If you could give 0 stars I would. I always look forward to every occasion bc I always get an edible arrangements from my husband and mother in law. This year we moved and I used this location for the first time and surely the last!!! All the fruit was spoiled upon arrival. I was soo disappointed. I called the store to make them aware of the condition I received my order. The manager told me she had packed it herself and assured it was fresh. Of course stunned that she would consider that fresh as a manager of a fruit service was disturbing. I told her the fruit was translucent and mushy. She asked me what does that even mean. Fruit goes translucent when it’s bad. Shocked I had to give her a lesson on what she should specialize in I requested she resend my order, she was very nasty but agreed to replace one of the baskets as I had ordered a few things spending over $200. Upon taking back the original basket and replacing it with the new one she never gave me anything chocolate covered which you pay extra for and of course my favorite part, she also sent the same rotten fruit. Seeing what I was dealing with and having a newborn I accepted it and decided to cut my losses as I didn’t have the energy to deal with her. She was nasty from the moment I called so it wasn’t surprising she sent the replacement the way she did. My entire order ended up in the garbage as no one in my house was willing to eat it. Money complete down the drain accompanied by horrendous customer service. I will never ever order from this location again. I love edible arrangements but I may even be turned off to them all together at this point. Disappointing but at least today there is so many other options for the same service from different companies."

"The people at the Bonito Springs location went out of their way to see that our order was delivered! They made numerous attempts over several day to make the delivery; after speaking with John, I discovered that the address I had was wrong. When I was able to find the correct address, they made the delivery even though they did not have to! Thank all of you at this location for your thoughtfulness and patience!!"