Helzberg Diamonds

"I honestly can’t tell you how much I appreciate all of the help these ladies gave me tonight. For them to listen, help me through the deciding and just be overall excited makes me so happy. Customer service is everything and these ladies blew it out the water. I won’t be shopping from anyone else for my Jewlery needs. They have a lifetime customer. Thank you again !!"

"Samantha and panelope were great and made me feel very comfortable and taught me a lot of great things trying to shop for my dream ring. They are very sweet. I stopped at several locations trying to find the right ring with my better half they cared and truly. And I give them an A++ and highly recommend them to anyone !!! Service was phenomenal. Thank you guys."

"If you shop at the Avenues Helzberg you must let Jeshua be the sales rep that helps you. My Girlfriend got me a Figaro chain from this location and I was in love with it. We purchased it with my Helzberg Credit Card. Sad to say the chain snapped within a week due to a faulty link. I highly recommend always buying the lifetime warranty on whatever jewelry you choose for yourself. The experience made me realize I may need a bigger size in MM’s. Jeshua found one online that he thought I might like, and it was the one I was already looking at on my phone prior to calling him to tell him about the broken link lol. The dude knows his stuff, he is super kind and by far the best customer service I’ve experienced. He genuinely seemed like he cared about my experience and was saddened about the broken chain. So not only did he order me a new one with a bigger and stronger millimeter, but he added on an additional 15% off. Which made it roughly the same cost as the not so glamorous smaller chain I had originally chosen. All in all Jeshua and the experience at this jeweler is definitely a 10/10. Thanks Jeshua, -David"

"Jeshua help me with original purchase and first time was great experience another time I found myself on Difficult situation with a custom ring and he found a way to help me find a solution! I was in distress and feeling very frustrated and disappointed he was very patient and tolerant and understanding and now I am super excited again and hopeful that the new ring order will make e completely happy and be worth the hassle and frustrations."

"Today I bought my engagement ring from Penelope with the help of manager Samantha. Penelope was so sweet, didn’t make me feel pressured to get anything or make me feel uncomfortable trying on different options. When she found out my mom’s ring is from Helzberg she cleaned it while we were shopping! she She was so knowledgeable and friendly. The other jewelry stores didn’t explain their policies, payment options, and were focused on getting me to put money down asap, but Penelope was so forthcoming with all the details I didn’t even need to ask! When we had some technical issues with the payment due to my fiancé being in a different state both ladies were sooooo patient. I would 100% recommend this store and asking for Penelope! Thank you so much!"