Edible Arrangements

"Ordered my girlfriend flowers for Valentine’s Day $167.00 for flower with a vase, chocolates, and a stuffed animal. The vase was never delivered with the flowers also the flowers were all pretty much dead except maybe one. I’ve seen better flowers at a grocery store. They were delivered a 7:40 at night! I get Valentine’s Day is a busy day but that’s pretty late. Very bad experience unfortunately :("

"customer service is horrible. Placed the order today for same day delivery which it allowed and they called me to tell me that the driver already delivered to the NE side and was now on the NW side and was not going to the NE side again that the delivery would be tomorrow morning when i said no the bday is today she said that he was not going out so i said cancel she put me on hold for about 3 minutes just to come on say ok the order has been canceled. They did not try to make anything right. So why would they allow me to place the order? makes no sense. Never ordering from them again. Prices are high enough. Message to owner: I already did. I sent emails to everywhere. She put me on hold so I am pretty sure she spoke to a manager first and that was the answer. You know people depend on your business to make someone day a very happy day and your store failed. Answer was Edible arrangements does not know every store schedule so guess what Edible arrangements should not offer same day delivery if they do not know what every store situation is and the employee should of offered a solution. Answering a google review is easy as 123 to make others believe that you care but the moment it was time for you to show you care you failed. So my review will stay and so will the rest of emails that were sent. Maybe now you wont offer same day delivery"

"Purchased the Celebration Dipped Fruit Delight basket along with the Cheescake, Cupcakes, & Brownie platter as a gift for my relatives. I was provided excellent customer service by Patrick and Sarah. My family said the basket and platter were beautiful and delicious. Thank you for the perfect gift. I highly recommend Edible Arrangements in Cape Coral."

"I had previously left a negative review due to poor quality but Juliet from the store contacted me immediately and made it right! She sent me a dozen chocolate covered strawberries and a dozen cookies. The strawberries look absolutely amazing!! They are fresh and huge!! Thank you for getting back with me and handling this so well. Very impressed!! ❤"

"Smoothies where awesome, a bit pricey. The woman working wasn't rude but she was cold and unapproachable. I wanted to get a cup of chocolate strawberries but I felt like that would be too bothersome. The place itself is nice and clean, only two seats to sit and wait for your stuff which of course where taken by two loud, unappealing teenagers with no regard to anyone else in the store."