Grace Diamonds

"My Christmas gift diamond bracelet wouldn’t stay closed I took it in he sent it off fixed the clasp & added to extra piece on top to make sure I wouldn’t loose it quick repair turn around time & great prices on jewelry goes above to make sure his clients are happy thank u . Been doing business with him over 20 years"

"Bought two wonderful Citizen watches here, service and staff excellent! Long time customer indeed!"

"Bracelet clasp keeps coming off, lightly worn can I return it?"

"I have bought all of my jewelry at grace jewelry. I financed my wife's wedding ring and it broke 9 months later. Told me I need to pay to have it fixed. Won't be buying from them anymore. Told me when I bought it if anything happens he would take care of it."

"My boyfriend purchased a diamond ring for me last Christmas. Within a few months 9 diamonds fell out. He took it back and had it repaired. Within a week of wearing it 3 diamonds fell out. I got it back yesterday and before the end of the day guess what? A diamond is missing. We called and their answer is "Come back after Christmas. Our jewelers are very busy" Well of course they are! If everything they sell is like my ring the repairs are backed up!!! I DO NOT need the jeweler to repair this ring. I want another ring preferably from a more reputable store!! Update to this terrible review. It gets worse. We took the ring back with the missing diamond, They still have not turned this into a positive situation by doing the right thing and refunding our money. Instead they reminded us the ring is a year old!! In that year it has been in repair 3 times and barely worn.. Again we were told to come back the first of the year. BUT, I decided to wear the ring Christmas Eve to a family party. I put the thing on and in the car on the way to the party I felt something catching my stockings. I look at this ridiculous ring and after not even an hour the diamond in the front was gone leaving a big whole!! That diamond had already been replaced twice!! This is ridiculous enough, only to find out that my fiance had purchased a warranty on the ring when he originally bought it. This retailer never honered that!! If this is not rectified by refund or exchange, we will take further action. $2,000 for a ring that this retailer knew was junk is disgusting!! What kind of business does this? The kind that knowingly rips off the customer."