The Hemp Dispensary - Cannabis - Spring Hill West

"Edit from a 1 star to a 3 star: I very much appreciate that y'all fixed most the issues that were happening at this location. You guys did a great job in getting people to cover when they didn't have people show up. Shout-out to: Steven; he has always been and will always be a great asset to your company. He's very knowledgeable about the products and knowing what may work best for the individual. Always kind and does his best to acknowledge you when you come in, even when busy. Nina; she is always kind and also acknowledges you when you come in, always cheerful. Even though she is new, she has made my experience enjoyable when visiting the store. Kayla; I don't see her as much because she works the morning shift, but when I enter the store she doesn't acknowledge me and is always on her phone, even when she was there for 4:20p she'd be on her phone and limit conversation. She makes me feel unwelcome. I'm a regular at both Spring Hill locations, I like the edibles. Sadly the Deltona location has been having issues with their staff not showing up. I did some errands yesterday and stopped at the Deltona location for 4:20p. When I pulled up at 4p the open lights were on, I decide to smoke a cigarette waiting for 4:20p talking to the other regulars. It was 4:10p when I noticed the open lights went off. At 4:15 the lady came out and told us that the other location was open, excuse me but we all know why we're there at that time, there was no time to make it in time to the other location for a 4:20p dab. Why not yell from the door and say hey I'm closing but if you'd like a 4:20 dab before I go I can do that. I haven't been happy with the hemp dispensary for a while now. I think I shall start looking for another store to buy from. If you've never done a review for them do it and show them, they'll give you a free dab, that's how their ratings are so good. Response to owner: I tried calling and no one picked up. It would be great to know ahead of time whether I should waste my time and gas before I go. Also if you have someone staying until 4p, then what's the harm in staying 30 mins later for the people literally standing outside waiting for the right time. Hire people that want to work, and need the money, instead of keeping people that aren't going to come in and ruin your business. Or possibly hire some part timers that can take over shifts when the person that's supposed to work calls out, or change your hours. If you don't hire reliable people your business will suffer, I like your store and the things you offer but this Deltona location is suffering on being closed. I hate to waste my time and gas on a store that may or may not be open."

"Ashely is just always wonderful when I visit the store make you feel all welcomed when you get here customer service is beyond words just love this place"

"Ashley was very knowledgeable and sweet. She made me feel very comfortable making a decision on what to get. 10/10 experience and will be going back!"

"I flipping love this place!! Kayla is also cool and super helpful. Since my medical card expired in September I've been coming here and love everyone. ❤️"

"An awesome place and Ashley is great. They always have things in stock and if they’re out they get restocked fast. Make sure to visit this store and the other store as well. They always have a smile on their face and ready to help you with anything five stars all the way And the product is really good!!"