Buick GMC Brooksville

"Buick GMC in Brooksville always amazes me. Every time I go in for service or just go in to look around everyone is always friendly ask if I need any help and when you say you’re just looking they leave you alone and let you look they are not pushy Sales people which is what I really like. We have dealt with them on two different vehicles and bought from them. I would recommend the Buick GMC in Brooksville to anyone. Their prices are also reasonable."

"I would rate zero stars if i could go that low. We went to look at a car we saw on their website listed at a certain price. We test drove it, liked it, and then sat down to talk numbers. First she told us she had to run our credit (it had just been done at the SAME bank they use not even 24 hrs before) and which we had the pre-approval paperwork for. But they said they "had to run our credit again to see what we were approved for" (as if the paperwork we had from the bank didn't already state it) (Lie #1). They wanted SEVEN THOUSAND OVER ASKING PRICE...Why? Unnecessary stuff they added on that we did not want nor need. We told them to take it off because we didn't need it and weren't paying for it if we bought the car from them. They also said it is all detailed out on their website under the car listing for the extra pricing which it is not at all. (Lie #2). The salesperson helping us left to talk to the manager and we never even saw her again until we were leaving for her to give us our paperwork from the bank back. The manager came in and said there was nothing she could do to change the price because they got it from the manufacturer like that (also not true as it had a previous owner who sold it to the dealership as shown on the carfax report) (Lie #3) Car prices can always be changed. I know car salespeople make money this way, but this place seems out for money & trying to take advantage of people who don't need the "included" services or don't know any better than to pay for it. This place is out for money I'm guessing because they probably aren't making good sales so they have to however they can."

"Daniel went above board to make sure I was satisfied with the deal, easy guy to work with. I'm glad I went to Buick. I have owned everything from Ford to Dodge, BMW to Mercedes, Honda to Toyota, just to name a few of the many brands I've driven in my life, and I'm really impressed with Buick. This Envision is very comfortable, quiet as heaven, and with QuietTune makes the Bose sound live. I especially like the Cockpit layout angled toward the passenger, and I've never seen an easier cruise control system! Toyota....take notice!"

"Denise was wonderful. You can tell she enjoys her work and doesn’t pressure you. I could also tell the employees around her got along well and all seemed to enjoy their job. We ran over closing time but no one complained or asked us to come back. I highly recommend this dealership."

"Loved working with everyone at this dealership! Before we even bought our truck, I walked out of this dealership telling my husband that I’ve never been to a dealership where everyone was so friendly and helpful! James is amazing and always kept us smiling!!"