Value Pawn & Jewelry

"Whoever this new lady is that’s answering the phone is extremely rude. If you don’t like your job, find a new one. Don’t hang up in peoples faces."

"One Of the best Value Pawn & Jewelry friendly customer service in town sell and buy at the best price your make sure to visit Egwood Ave. 32254"

"If I could leave a zero star I would! I was in this store for over a hour trying to purchase a phone today on 9/30/23 in the am. Angie the store manager asked me to come over to her desk and started helping me. Then walked off in the back like she was looking for something and never came back. I had to then get back in Bonita line. Bonita was very nice and did her best with helping me.Also the store was not set up on the new flex wallet system however was advertising that form of payment method. And the manager did not come out to help with my issue or the line of customers."

"Christina at this location was so professional and quick with her services. She looked up my MacBook and told me what she can give me. We agreed and I left. I want to start out by saying I went to the university store and and dealt with a young lady (I do not know her name, but she was dressed like a mail). Anyway, she had me do a hard reset which I did not need to do, as the other store let me know what I did not have to go through with that process. It took me an hour and a half and I sat in the store politely. I told her from the beginning I was trying to get $250. And that it was a loaner not for sale. But she kept trying to get me to sell it. After the hour and a half she immediately said she could only give me $200. I politely left the store because I'm not confrontational. But I felt like on so many levels that was wrong. Especially on a professional level,to waste my time is foul . She had me hang out in their store for an hour and a half only to change the offer. I know how difficult it is to find good employees. However, if I was the owner, she would definitely be fired for playing with peoples time. Money we can get back but time we can never! Please train your employees to be professional like Christina at the Edgewood store 905!!! They"

"I just love the Value Pawn on Edgewood Ave. The customer service that i got from Christina was top notch. She was very helpful, knowledgeable and kind. She is always eager to help and she does it with a smile."