UPS Freight Service Center

"Best advice: AVOID WORKING WITH THIS FACILITY. They’ve been holding a material for 2 weeks because “they tried to deliver to the address provided” and they’re saying the address is wrong. The address is absolutely correct and they’re trying to charge us a redelivery fee, or they won’t deliver. BE CAREFUL"

"My package got shipped to miami via airplane from orlando.. Then from miami it was shipped via airplane back to orlando from miami. Then it was shipped via airplane back to the same facilities in miami. Then out for delivery to my house by 1:07pm. I did not get my package today and it is 11:00pm as of now. Your company as a whole is unorganized and wasteful. This is insane.** update** apparantly the consignee had a problem. Which I had to google to figure out what it is.. Aparently thats me. I was home all day yesterday waiting for said package.. No problem here.. So now its delayed for 2 more days... What the heck ups."

"Great service when the service was available, unfortunately when I called the 1-800 UPS Freight Customer service they gave me wrong service hours: 10am to 4 pm so I was there at 3pm to my surprise the hours were totally different 8am to 11:30am and 5pm to 10pm. I had to wait three hours until finally the drivers came in."

"This was my second time dropping off, first time was more like the same, there is no one to receive you, or at least to say hi, after been standing for more than 10 mins I decided to talk to the guy who was trying to not notice I was there, he just yelled to a coworker to come to the window, after she processed my papers, she just told to wait for the next driver to show up, so I'm here... waiting... it's been over 50 mins now. Worst customer service ever! If you are in a rush don't come here. Ah I'm here again because the first time someone broke my package( 3 plywood pieces strapped together). I wonder how that happened."

"I received a call to schedule a shipment and we agreed on 12/14/2017 between 3 - 6 PM. Since I needed to be there at home, I took off from work. At 6 PM I called Customer Services because the shipment did not arrive and I was notified that there was a delay. Unfortunately UPS knew but never notify me which I find very unprofessional since I have to take time off from work."