zTrip Jacksonville

"This driver was causing a hazard on the 295 by driving slow in the fast lane for miles. Holding up traffic and causing many drivers to have to merge and pass into the slow lane."

"Our driver Jackie gave excellent service, waited for us while we were eating and Chili's and my friend left her phone and the car and she came all the way back to bring it to us. And had and she was extremely nice and I would definitely use her again."

"Coming off a cruise, z trip driver refused to let me get in any of the z trip cars. He told all of the drivers to not take us because we didn’t have a car seat and said it was the Florida state law. He then told me to get an officer and they would tell me. I looked up Florida statues and then went to the cruise terminal and got an officer. The officer agreed that Florida said car seat requirements don’t apply to for hire vehicles or taxis. The z trip representative said he didn’t know about that law but then said it was company policy. So now we are going with Uber."

"The driver of vehicle 5582, on 12/14/23 at 7:25am, drives like a maniac! Squeezing between cars when there is hardly any room, doesn't use his blinker, swirving, and speeding. I am not sure who would ever pay this company to transport their child to school. Yes, he turned into the school ahead of me, to the drop off loop. He even left the lane he was in, and squeezed through the cones to get in one that had less cars. A HUGE no-no. You don't change lanes when you are in the pick-up/drop-off loop!! Lots of kids = too dangerous!! That's why their are cones."

"On August 2nd, 2023 on my way home from work I was rear ended by a ztrip driver who was not paying attention to the stop light. He caused my bumper to be smushed in, damage to my muffler, as well as broke my back tie rod in the process. He was rude and hostile despite the fact he hit me while I was sitting at a stop light on Philips highway. Once I started to call the police and ask for insurance he begged to not involve insurance and tried touching my car’s bumper saying the damage wasn’t even that bad and his car was way worse. He then talked about having to take his car to his mechanic to get it fixed so the company won’t find out. We ended up trying to work something out without involving insurance so he gave me $178 which is not nearly enough to cover the damage he caused, and then he begged me not to tell his company. This was my first accident so I was naive on what I should do. But honestly this guy should NOT BE DRIVING. PLEASE DO SOMETHING ABOUT THIS."