305 Miami tours 401 Biscayne Boulevard, Miami, FL 33132

"It’s a bit of a scam, booked for boat ride at sunset gave us a night-time ride. Tried to book an Everglades half-day tour. They took you the money promising pick-up from the hotel. After a 30 minutes wait they told us we will have our pick-up an hour before schedule in a 6 miles far point. Told them i don’t want to do it anymore they just prompted my money back. Far from professional. Per gli italiani: gente che non ha idea di cosa sia la professionalità. Come si dice a Roma, una sóla. Col botto."

"Worst tour ever. They are fraud. If I could give them zero star, I would have done that. Please do not book this tour. You will waste your money and more than that, you will waste your time."

"My husband and i bought tour bus tickets to key west. The bus tour was supposed to be 3 hour ride in an air-condition bus. The air conditioner broke down during the drive there and we were all melting on that bus. Most of us have medical conditions and ended up getting very sick. So they told us the air conditioning would be fixed for the ride home but none of that happened we rode back on that hot bus for three hours. Just horrible. Ive been sick since it triggered my asthma and ended up in urgent care. I want my money back that was inexcusable. !!!"

"6 friends and I went to this place to rent jet skis for a bachelor party. This turned into an over 5 hour nightmare, including part of a whole other day. Jet skis did not work, there were countless levels of employees that had to be talked to, all of which were unprofessional. While out with the jet skis one member of our group was hit by an employee while he tried to splash him, causing him to fall off the jet ski. Out of our whole group of 6 people only 2 of us actually got to ride for a whole hour which is what we paid for. Getting a refund was close to impossible and we only got money back for 2 people, arguable only so they could get us to leave the building as onlookers were starting to leave to avoid getting scammed themselves."

"I was sold a bus ticket as part of a package where I got a boat ride plus the bus tour. I was sold the ticket at 3 with a boat ride starting at 3:45pm and finished at 5:30pm. I was not told the last bus left at 5pm. That didn't give me time to ride the bus that day with the boat tour. I only purchased with the intention to ride the bus on the day of purchase since it was part of a package. I wanted to to request a refund because I was sold a ticket for a bus ride that I could not take not was I informed that I would not be able to take it. However couldn't find anyone to contact or reach out to. They overcharge and the whole purchase experience is messy. Boat ride was poor as people stand in line to get drinks and block the view of an entire side of the boat"