iVisa

"I give them a big fat zero for being the most incompetent service provider I have ever used. They cost be around $2,500 in changed travel plans, fees, etc. They kept coming back with the same questions over and over and did not submit my visa application on time. Most pathetic service ever - had to deal with 6 different support people and all were hopeless/useless, they had no idea what they were doing. I request all reading this comment to apply for Visa's yourselves, most are straight forward processes - iVisa causes unnecessary complications. I did not get my visa and they have still not refunded any of the fees that they promised to refund. I do not ever write bad reviews, however have been compelled yo write this one to save others that may be looking at using the iVisa service. Please don't as they are pathetic."

"Do not use this service. It's useless. They basically send you the same application that can be downloaded from Service Canada on line or can be picked up from any Service Canada offices. You fill the application and upload your digital passport pictures and submit it. Then they send you the same stuff back in a form of attachments with a shipping label and ask you to mail the original documents, include Your Credit Card Information to cover the cost of your passport renewal cost of $160+shipping cost of $17.45 and at this point they call it JOB COMPLETED. I changed my mind about using their service basically because I didn't feel comfortable writing my credit card information and mail it. I reached out to the customer service and told them that I don't feel comfortable and I do not want to carry on with the process and requested refund. My cancelation request was denied. So I lost $70.00 for basically receiving few emails. And yes you will be charged for shipping as well 17.45. So your $70 is not even covering the cost of shipping your documents. It's a total rip-off. I do not recommend it. Please do yourself a favor and simply down load the form from the Service Canada on line."

"It was very easy to use the iVisa online. Not much requirements and therefore it didn't take much time to complete the application. The communication was great and the application fee was reasonable for five years' multiple Visa."

"Thank you iVisa for your time and great effort in helping with my NZ visitor visa. First of all I thought I made a big mistake choosing iVisa because no one ever talk to me about iVisa, I found it through online browsing. I nearly gave up on half way of the process and then my partner said he will call NZ immigration to check if they really have my application with them , then a lady confirmed my application is in process. I've got it approved few days later and I am so happy. And recommend them to anyone to use them because iVisa check everything before they send the application to the respective government. Once again thank you."

"This company is incompetent and a scam. A month before my flight, I've sent all the appropriate documents that they needed. It was a tedious process that took me half a month of back and forth with the customer service that never told me what was wrong in my application, only to keep rejecting my files and sending it back. After completing all the files, they told me not to worry and they've sent all my files to the government. Weeks have gone of me asking them whether I could see proof that they've sent my files to the government and they never acknowledge or sent any proof. The night before my flight, iVisa sent me an email saying that I'm missing all of my documentation, from itinerary, residency, to all the basic documents that I've sent months ago and that they've approved it. Customer service also kept quite right after sending me all of these emails saying that I'm missing all of my documentation. This company is a scam and incompetent at their work. They placed the blame on the customers last minute when they couldn't deliver in hopes to say cause some of the documents are missing. Do not fall for their trap, and please let this be a reminder to others to not trust this company."