Best Buy

"Gage provided outstanding customer service. He helped me brainstorm what to get my bf for valentines day and even checked the back to see if they had what I wanted. Unfortunately it wasn't in stock but he went out of his way to check if any of the local stores in the area carried what I wanted- and they did! This is a Gage appreciation post, I really hope Best Buy sees this. Edit: This is a Gage appreciation post but I would also like to say that the rest of the staff were extremely nice and offered to help me at literally every section I walked into. Overall great experience."

"Wow this is a really nice Best Buy! I was assisted by a nice gentleman by the name of Aaron. He answered all my questions got me everything I needed and he was very pleasant and very helpful. I'm grateful for people like this. Great experience here at this Best Buy I highly recommend it. My charger for my Surface Pro pooped out so I had to get a new one they had it in stock and it was the windows name brand"

"I picked up an order in curbside pickup and the box was severely damaged. I was assured the product was fine. I was told that the packaging straps damaged the box. I explained the returning to the store to return the item wasn't really an option, but I was told that it was likely fine. Well, I unboxed the item and upon removing the plastic I see 4 dent in the front of it. One of the dents is deep enough to have scraped the pain off. Very disappointed. I don't understand why they would even give this to me. Was it the last one? I mean, why not inspect and sell on clearance. This is a damaged product. Now I have to find a way to return this thing. If you need to speak with management, good luck! I called and waited on hold for what felt like and eternity. No one answered."

"Rating: ★★★★★ (5 out of 5 stars) I recently had the pleasure of engaging with Carly from Geek Squad at Best Buy, located on Legacy Ave in Palm Beach Gardens. I was blown away by her exceptional service, deep knowledge, and unwavering dedication to customer satisfaction. From the moment I stepped into the store, Carly welcomed me with a warm smile and friendly demeanor. She listened attentively to my tech-related issues, demonstrating a genuine interest in helping me resolve them. Carly's technical expertise is certainly commendable. She provided clear, concise information about the necessary repairs and guided me through the process, ensuring I felt comfortable every step of the way. I left Best Buy feeling incredibly satisfied with my experience. Carly turned what could have been a stressful situation into a positive, hassle-free encounter. It's evident that she takes great pride in her work and is a valuable asset to the Geek Squad team. If you're in need of tech assistance, I highly recommend paying a visit to the Best Buy on Legacy Ave in Palm Beach Gardens and asking for Carly. Her exemplary service, technical prowess, and unwavering dedication to her customers are sure to leave you as impressed as I was."

"Terrible experience buying laptop from Best buy. They sold me a laptop saying 90 day manufacturer warranty. The laptop keyboard stopped working and I contacted the manufacturer and they denied any warranty. Now I am left with a junk laptop. Always buy directly from manufacturer. best buy warranty is just false advertising and they will just find a sneaky way to sell defective products."