Bil-Mas Enterprises Inc

"Great place to get work done on your truck. Great mechanics and very fair pricing."

"I work for this company and it was a great experience and very cool boss and nice environment just was not a long time place for me but good work place"

"Today August 08/23 I called this facility because my DEF system is leaking profusely; to the point I have to carry extra DEF on the truck to refill. After my delivery this afternoon I called around to find a mechanic to seek repair. I called a number who’s wife name is Tina and the husbands name is Robert (what a coincidence). The owner answered the phone and stated that they were closing at 16:30 (it was 15:45) and the shop was 18 miles from my delivery. We are here in Orlando, Florida (so a 18 mile trek is 30-40 minutes). I arrived big rig in tow at 16:00. When on the phone I used a deep southern drawl (as I normally emulate when confronted with one) not sure if the owner took me to be non-melanated, southern drawl and all. When I arrived (darker than ever due to the extensive heat) they were all shocked. The first thing I noticed were all the rebel flags on every ones license plate (red flag #1), once in the shop his (Billy the owner) entire story changed “I told your boss that we were closing and for you to come back in the morning (why would I drive my rig 18 miles in the opposite direction of my next delivery for you tell me that lie). Billy then has his assistant look up another facility they state closed at ten o’clock. Mind you I’m there because I’m leaking DEF profusely. Since these hillbillies aren’t going to help me I ask if I can purchase some DEF from them. I kept three containers (2.5 gallons a piece) from earlier this morning. These nasty lying individuals charged me $87.33 for three containers. Which at a fueling station would have cost me $4.39 cents per gallon, in the store they range from $9.00 dollars at Walmart and $22.25 if you buy them by the box at a Loves, Pilot, TA. I said all this as an avoidance. Please be careful if your melanated, I truly believe had I had a rebel flag, non melanated. I wouldn’t be sitting here at a booth because I would be able to relax in my truck with the air conditioning. I don’t recommend them at all. As a business owner myself. I understand the power of great customer service. This facility lacks integrity, customer service and down right humanitarianism."

"Good evening people!!! I will tell you my story my experience from this place. Very bad Starting owner has an attitude and some of the call them self Mechanics to me all the do is changing parts and even on that the are bad. We had a quote for the maximum price on a whole rebuilt engine and that was me taking the block to get it decking. 25,000 the high side labor new parts when I specified everything new including houses. Then he told me was 33,000 and change. My fault was I never did it on writing I trust his word and I got screwed.Well the use the old hoses back in the truck was leaking oil from day one I took it he had my Truck for over 5 months I lose a contract because of this shop. The owner be nice only when he wants money from you. After he gets your money and you call them the don't even answer the phone. You have to show up there and when you do he gets with an attitude. I went there more than 6 times getting a ride or Uber the I never got reimbursed from it. I spent close to 35,000 dollars and still leaks oil from the front. Something the he knew about it. I never would spent a dime on this place who ever ask me I will tell them don't you dare go to that place. The rip me off obviously the don't know how to work on this engines. The truck still having leaks on a engine the I pay to get everything new all the did was a make a mess I regret take my truck to this place. Any one who see this listen to my advice. T⁸ake it to a real shop the if you are goin to pay 35,000 you shouldnt have no issues. Still having issues looking for a real garage who they know how to fix the problem. RIP OFF PLACE A LOT OF MONEY THE I PAID TO THIS MAN AND GOT RIP OFF. STAY AWAY AND PAID THE DEALER OR A REAL GARAGE. NO THE ONE THE ONWER ASK YOU WHATS THE PROBLEM WHEN YOU ARE PAYING HIM TO FIX IT."

"Don’t trust this place!!! They quoted me 6 weeks max for a new engine in my rig. My Rig was held hostage for 6 months due to “trying to locate parts”. Customer service is terrible. Trying to get a update on progress is near impossible because no one EVER answers the phone. So I had to drive an hour back and forth basically every week trying to get updates. 6 months of lost work and not even a sorry just excuses. Til this day my engine is still leaking oil, but I refuse to take it back there for fear of more months of lost work. Also, owner quoted me in the 20 thousand dollar range and the final bill was $33,000. If this was New England I would sue him for damages, but in FL it’s a lost cause and the owner knows it."