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Roto-Rooter
1213 Commercial Park Drive, Tallahassee, Florida, United States
About the Roto-Rooter
Roto-Rooter is a trusted plumbing institution located at 1213 Commercial Park Drive in Tallahassee, Florida, United States. With a team of skilled and experienced plumbers, Roto-Rooter offers a wide range of services including drain cleaning, sewer line repair, water heater installation, and more. Their prompt and reliable service has earned them a reputation as a go-to plumber in the Tallahassee area. Whether you have a minor leak or a major plumbing emergency, Roto-Rooter is ready to help with their efficient and professional solutions.
Photos of Roto-Rooter
1213 Commercial Park Dr, Tallahassee, FL 32303, United States
Reviews of Roto-Rooter
"The first time I used RR they were awesome. I decided that anytime I needed plumbing to call RR even though they’re expensive they come out quickly and seem knowledgeable. It’s hard sometimes to get people to come out to my area so knowing that a company will come out is important to me. I had RR come out a second time yesterday and they were horrible. They made a mess and left trash everywhere and one of the plumbers used the toilet and peed everywhere, on the seat and the floor it was disgusting. When they were done with the repairs to make sure the water was turned on, they turned the water on in the bathroom spraying water all over the drywall I just hung, the sub floor and wall joists and the back of the drywall for the kitchen. I ended up having to call a plumber again today because my toilet started leaking really badly overnight. I decided to call RR one more time to give them a chance to redeem themselves. The plumber who came out today was fantastic and did an excellent job. I’ll probably keep calling RR for plumbing stuff."
"Workers were prompt, but these guys have a shallow knowledge base in septic. Septic tank pumping was said to come with an inspection, but I received no report. 1 month later, water surfaces above the tank once more. I've already called Brian's Septic thanks to a personal referral."
"Used RR in the past with no problems but this last time was a struggle. Called on weekend. Came out first thing Monday, they needed a part, so they Said give us a week for shipping. 1 week, nothing. 2 weeks call in and nobody has answer about the part, third week called daily and part still isn’t it and/or the tech was out that week. My renters sat for almost 3 weeks without hot water because of a that missing part. Another tech comes to service as part comes in. Wrong part and/or missing another part, need another order. I end up ordering direct from manufacturer. Arrived next day. So either they forgot to order part and lied about it or lost it in wearhouse. Either way, way too long to wait for a part. Another part of the water heater broke while waiting for the first fix. They came out and fixed it next day. Charged almost $60 for a $10 part, plus 2 hours of work ($250+) to replace a gate valve. LOL - Asked me to pay the bill without sending me an invoice (Friday). Called on next Monday asking for the invoice and the guy asks me “what’s the invoice number”… for real??? Finally get original issue solved after my renter called them daily. Quick to ask for payment but always have issues sending me an invoice first. doubt I’ll even see it beforehand and sure they won’t offer any discount for wasting our time. Terrible internal communication from techs and dispatch. Terrible communication to customer. Will not being using any more in the future."
"Last year I got bids to replace a plumbing stack in a bathroom I was renovating. RR was reasonable, not the lowest but far from the highest. They did the work in good time and professionally. This Spring my main drain went out and David worked with me to save some money by doing the excavation myself. In August, my main supply line leaked and I had to call for a Leak detector to locate the leak. Once it was found, at the base of a 100 year old pine tree, Ben and Carson ran the new line around the tree roots. ASAP. Despite my positive experiences with RR, I hope I never see these guys again. But, if I need a plumber, these are the ones I will call."
"I had a fantastic experience with technician Steven Short. We had a clogged drain. He was personable, informative, and didn’t mind my hovering over him to chat while he worked in the heat. He came early, was quick & efficient, and exuded wonderful customer service. On top of everything-the price for the service was very reasonable. Thank you Steven for being the professional that you are!"
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