ERA Windows & Doors 2800 Glades Circle, Weston, FL 33327

"I wanted to like the company I really did. But this is just not professional. Doors took months longer than they promised. Which I understand I am a AC contractor myself there are supply chain issues. But then after waiting for months they installed a damaged door. The remedy for this was to take the door to the door manufacturer and get it repaired. They took the door at 10:30AM it is now 8:30 p.m. and no one is here and I'm left with a Giant hole in my house. I have a cat and two dogs this is horrible. UPDATE: they finally showed up with the door after 9:00 p.m. so I was stuck with an open house for 11 hours. They did not put up any plastic or temporary seal. The previous doors were pre-hung doors so the new doors were a lot taller to fit the concrete opening. They did not trim the interior wall before installing the doors. This left me with 4" of wall I had to cut away with the doors installed on both doors, in order to do the casing and trim. I'm guessing because I didn't pay the extra $800 for them to do the interior trim. As a South Florida contractor I would expect a lot more for over $5,000 for two doors. None of the workers spoke English very well which also made things difficult."

"I would like to say how grateful I am for VJ (I think a manger), Giovanni & Jesus who did my plaster work to fix the many imperfections from the install. They removed all the caulking from install. Giovanni and Jesus’s work was spot on and truly made me feel like this process was worth it. If it wasn’t for me leaving a review VJ would have never been aware of my dissatisfaction. He really went above and beyond and even stayed at my home the entire time during the plastering and recaulking. I wish he was my project manager to begin with. I would have given 5 stars if I didn’t have to go through the disappointment until VJ stepped in. Install was poorly done, voiced my concerns multiple times that I wasn’t happy with the caulking that was caked on. She (project manager) advised me that I just had to paint. I had another installer from a different company come out to assess the install who thought it was horribly done. I believe the project manager is 100% held accountable for the poor job as she sets the standards of acceptable work. I literally cried because I felt I paid $13k to ruin my home. I posted a negative review and that when VJ reached out. I now feel 100% content with the work that was done. Thank again, VJ, Giovanni & Jesus! Need to knows: - I was told window would take 3 months, it took 8. ( it’s wasn’t an issue, I wasn’t in a rush) manufacture delays -Stuco will be broken -You’ll need touch up paint - Dust for days -Window sills will be broken -If you aren’t satisfied with the end result, request VJ"

"We had ERA team installing 14 windows in our house. While looks like being a young company in the market compared to competitors they actually showed high professionalism and expertise during the whole process . We were pleased with the management and process leaders on their clarity and transparency from the beginning to the end. Communication and coordination of tasks was great with no time lapses. They came to do the job when agreed and did not stop until they finished. We were also very happy with the quality of work by the installation team who were very communicative and perceptive to our needs. We also found ERA very competitive on prices beating all competitors who came to offer. Thank you ERA and team!"

"I was looking for honest pricing, good workmanship, and very important - communication during the process. I found all three with ERA Windows and Doors! Their installers were absolutely incredible - tiny bumps in the road were fixed immediately and they communicated with me during the process. AND the price - since it is direct from the factory you will Save, Save, Save. LOVE MY NEW WINDOWS AND DOORS!!! Thank you to a great team - from the sales force, to the installers to the office admin - - A+!"

"We found ERA Windows to not only be price competitive, but also extremely diligent and professional. Some of our home windows were part of a very large and complicated "storefront system." ERA took the time to consider all engineering and installation issues. We highly recommend ERA!"