AutoNation Toyota Weston Service Center 4050 Weston Road, Weston, FL 33331

"While traveling from Georgia to Key West my hybrid systems light went on. I called for an appointment on Wednesday afternoon and scheduled for repair the following morning at 7am. The repair was complete by 11am and I was on the road again. The service I received was amazing!"

"Took my car to be serviced and mentioned that my car has a little stall when cranking up and for them to check the battery. My car wouldn't start the next day to go to work, so I called to speak with the supervisor in the service department Mr. Henry and he said if I have AAA or call a tow service to have my car brought back to them to look at. $150 later just so that the service attendant can tell me that it was my battery all along, in which was never looked at even though when I text the service attendant to ask did they check my battery in which he said yes that the battery is good. So now I have a service person lying to me and a supervisor that didn't even offer a loaner for my inconvenience to get to work nor to refund me of the towing on top of that when they washed my car, I now have scratches all across my vehicle. I never ever had an experience like this at this location ever, but this should have been handled with some kind of compassion towards the customer, me. I said that I was going to buy my 2nd car from them, but I don't see that happening."

"I have been a client since January 2022. I am continually impressed by the welcoming and friendly, yet professional nature of the staff. The service is excellent! I always feel valued. I appreciate the fact that the relationship does not end after the sale is completed. The sales representatives are always accommodating to any requests or concerns I may have after sale. My assigned Service Advisor is just great. I would like to publicly acknowledge Mohamed B., Hernan G., Wali K., Drew E. and Ricardo G for the excellent service I have experienced. Continue with the great job."