Tarpon Air Conditioning, Inc 424 Southeast 47th Terrace, Cape Coral, FL 33904

"DO NOT USE TARPON AIR CONDITIONING, you have been warned. They installed my unit less than 2-years ago and it is leaking coolant. They came out and charged me nearly $400 to recharge the system but without repairing the leak. In fact, I was told to take pictures of my thermostat and send them in (I guess for amusment purposes?). They refuse to pick up the phone, return a call, or respond to text and email (over 20 attempts at contacting them). At this point, I have no choice but to hire a new company and pay again for a leaky system under 2-years old. This company will leave you mad as hell and sweating. Amazing how little you get for nearly 7k these days. STAY AWAY FROM TARPON AIR CONDITIONING"

"This is the best service anyone can ask for ! We called at 5:15 pm Wednesday to find out the problem we were having. the sell manager was at our home at 6:15 to find out what is wrong with our air conditioner… he checked the problem we had and sat with us what was happening… our air condition was an older model and it just die. He discuss the models, the size we should have, the different models and price. This was talked on Wednesday night and was told that they could put a new unit in by Friday…. OK…. Thursday morning we got a call that his men will be coming over today Thursday morning ! WOW, we were so happy to see it will be done sooner ! The men were so wonderful… Thank you so much Tarpan Air Conditioner for your wonderful service ! ❤️❤️"

"Beware Beware Beware. Bad company to hire.They diagnosed my old Ac as needing to be replaced because it wasn't cooling good. Installed a new system and it still didn't cool any better. Come to find out I had a tear on my return duct. They said they would come back to fix it. They never came back. I never harassed them or acted in a mean fashion.I just simply wanted my Ac to cool my house.I paid them 6000 dollars and my AC doesn't still didn't cool any better than my old AC did. They don't return your call after you have a problem. The old owners ran a reputable business I wish I had known they got bought out by a very unscrupulous new owner. To this day my AC can't cool my house bellow 79 on a hot day. I try not to give bad reviews but they won't return my call to speak to me at all."

"BUYER BEWARE: Tarpon Installed this unit a year ago and warrantied the work with PMA. 3-24-23 Scheduled Maintenance done & AC stopped working the next day. Fast Forward 2 weeks of Tarpon still not capable of fixing the unit. Tarpon claims that they were there and the tenant wasn't home, even though tenant tells us that they were there and left saying the tech couldn't figure it out and they needed to send someone else out there. Jessica says that the tenant waiting for over 2 weeks for air, is lying that this is her best tech and he wouldn't lie. Tech meets me out there on a Thursday at 4pm and tells me the board is dead and Tropic Supply closed at 4pm so it will be Monday before they can do anything else. (Why not Friday) I called Tropic Supply they are open until 5pm (LIARS) and Tropic Supply will open after hours & weekend for $150. (Which we would have gladly paid, w/the option) Monday we call them again, they tell us someone will call us back (BTW- were told that at least 15 times and NEVER got a call back- LIARS) Called every day this week at least 3-4 times per day Mon-Fri either they don't answer because they see our number calling or they answer and tell us someone will call them back and never does. I went to their office to get an answer today because they won't respond or answer the phones and their shop is PERMANATLY CLOSED- NOT LOCATED THERE ANYMORE. Called OCEAN BREEZE HEATING AND COOLING at 3:11pm- These guys are AMAZING!!! Just got a call at 4:04pm they fixed it. It's not the mother board, it's their best technicians that are incompetent on their best days. Call Ocean Breeze Heating & Cooling for real techs. At least 25 calls & 45+ days and Ocean Breeze fixes it 45 mins with drive time included and putting the unit back together from the way he found it from Tarpon Heating & Cooling."

"Even though this company lost everything in the Hurricane they were still out trying to help everyone else with their problems, including myself. They came out and were honest about my system still working properly but due to it being submerged in water I decided to still replace with then. They were able to order, install, and make sure everything passed inspection within a couple days. I was very impressed. They are working mobile without a office. Please give them a call if you need help. Let's help our local small businesses though these unprecedented times."