Congress Grove Apartments

"Congress Grove claims to offer Workforce Housing but when I spoke with the property manager, Denise, she was very unhelpful and showed no interest in helping me become a resident. She simply told me the process was “long and complex” and instead tried to persuade me to pay the standard cost of rent. As you can see from other reviews, the cost of rent here is very overpriced, considering the cleanliness and lack of management. I recommend going down the street as there are several other apartments on the same road that are much more upstanding for the cost of rent. The lesson learned is they will not help you in the resident process, they only want your money. If you are a hard-working professional, go elsewhere."

"If I could give this place less than one star I would. Don’t move here. It’s so over priced and the management company is absolutely horrible. None of my appliances work in my apartment and they don’t do anything about it at all. They don’t replace them and they put minimal effort forth into trying to fix them. They just don’t care. For the amount of rent they charge is nerve considering the condition this place is in management wise and the condition of the apartments. They are old and out dated, the pool is always filthy and in need of being cleaned. The garage is not safe people are driving 40mph through the garage at any given time. There are constantly break ins into the garage into cars, the ground are not safe or secure and again management does nothing to change or fix it. The office manager doesn’t even want to be bothered dealing with resident issues, they don’t even put you on the phone with her or allow you to speak to her in person they push you off to the front desk for whatever problem you’re having. Do yourself a favor and for the rent you’ll pay go down the block to Auora. I’m subject to a $300 increase when my lease it up and no shot in hell I’m paying that to stay in this dump. Really going downhill fast."

"When my family and I moved down to Florida a few years ago it was a struggle finding a nice place to live. We probably visited and toured every apartment community in south Florida. We were disappointed with the size and lack of space that most places offered, especially with the insane rent prices. We were ready to move back to NY until we found Congress Grove. Honestly you wont find a more spacious and comfortable place to live down here unless you plan on buying a million dollar condo. Other apartments dont even compare. Dont waste your time looking around. You wont find better."

"The positives - the units are very nice and the pictures online are very representative of the actual units. They do a great job cleaning in between tenants - maintenance - we had 2 squeaky doors and a cabinet that had a loose screw. Was fixed within hours of letting Denise know. - Denise was/is super responsive and very kind. - the whole process of applying and moving was extremely straightforward and easy The “bad” - I don’t really have any complaints just some minor inconveniences - cell reception is spotty inside the units but WiFi is great and my balcony has reception and I have reception in the living room area of my unit. - I tend to have to meet delivery drivers in the garage which isn’t a big deal but minor inconvenience. Technically there’s a keypad and they can get to my unit but it tends to be easier to just walk and meet them. Overall this has been super simple, easy and I really enjoy living here. Denise has been amazing through the whole process."

"Alta Congress was love at first sight! Everything I read about this building was accurate and spot-on: the amenities, the cleanness, organization, location, staff, etc. Our leasing process went smooth and fast. Finding a home when you live out-of-state can be challenging and difficult, but Rebekah Rowsell was our lifesaver, working above and beyond to clarify all our questions by e-mail and phone. From our first visit to the walkthrough, Rebekah and the staff made us feel safe and comfortable, always wearing a mask and respecting the social distance protocols. As we settle in, I can't think about any negative aspects that would impact my expectations. A massive thanks to Rebekah for welcoming us and for being so courteous and professional!"