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About the Zen
Zen is a premier real estate agency located at 9835 Namaste Loop in Orlando, Florida. Our team of experienced and knowledgeable agents are dedicated to helping clients find their perfect property, whether it be a dream home, investment property, or vacation rental. With a focus on providing exceptional customer service and personalized attention, Zen strives to make the buying or selling process as smooth and stress-free as possible. Contact us today to experience the Zen difference in real estate.
Photos of Zen
9835 Namaste Loop, Orlando, FL 32836, United States
Opening hours of Zen
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Zen
"After 5 months of waiting I can leave my honest review here: We lived 1 year here. The apartment was fine, a little old but it worked for us. The amenities are great but often used by people who do not live here so is party after party and a lot of noise on weekends. A lot of residents talked about this with the office with no luck they don’t care and they set very clear they will not manage this situations. The parking was awful because there’s no rules about that. The cleaning of the buildings was challenging. They prioritized the ones they have to show an apartment there so you need to be lucky. There’s only one cleaning lady in the two complex (kestra and zen). You can see often the manager or a leasing agent cleaning the building and a specific floor before they take the person for a tour. I recommend you to ask to see another random floor to have a real idea of the complex. One week before we left our apartment we have a real bad experience with the manager. The leasing agent told us one thing that was wrong and because of that she sent us an eviction letter. We had to pay 4000 in advance to solve the problem the leasing agent caused. If not they will hurt our credit and we have a really good score so that’s non negotiable for us. So unfair and crazy they never apologized or tried to solve this. When we went to our appointment to do the final walkthrough of our apartment with the leasing agent and sign they told us to just give them the keys and wait two months and see if they find everything ok. That was not what they told to us we would do. Why set me an appointment for that and then regret and change things? The whole situation was crazy. We sit and explained to her all the situations we lived there and why we can’t trust in them and just leave the apartment like that. Well she decided that if we say that we don’t trust in them we need to leave the office and she will not say another word. Amazing and awkward. We ended demanding her to sign a papel saying we leave the apartment and just went home. The nightmare with zen has another chapter…they never sent back the deposit of 200. I had to reach corporate everyday for 5 months. For 200 bucks! Their answer was that zen was no replying what’s going on. Every single time!! The corporate was so tired of us calling and sending emails that they handled the situation and after the 5 months sent us the check. And the funny thing was we had an appointment on small claims for that week so they are really lucky. If the deposit were more than 500 they would not have more than 30 days to play around we would ended in court for sure. Please if you live the same situation know that more than 30 days is illegal and you can demand money and compensation. Hope all of this helps someone!"
"Our experience with Zen leasing office was one of the worst I have ever come across. I agree I had rescheduled my Friday appointment to Saturday. But I did reach office by 340 pm today for my 330 appointment. We had to wait till 440 till someone came in the leasing office. We had to wait for an hr. Worst is, once the person came, there was no acknowledgement that someone was waiting for them or anything. I had to go myself to them to tell that I have been waiting for them for last 60min. We did not even receive a sorry or anything. I told the person that I wanted to confirm my flat today itself just that we wanted to see the layout once again and the exact location of the available unit. I told her that we will come back after seeing the unit to discuss about application. We were asked to go on our own to see the u it. Once we came back after seeing the u it to talk about application, the office was closed and she left. I agree it was 15min after office time but she knew that we were waiting to talk about application. She did not even inform that she is leaving. Imagine how we felt when we came back to closed office. We really had plans to book the unit but after todays experience, there is no way we can trust the leasing office in their customer handling, and move forward with zen as our place to stay for next 2-3 years. Hope you treat your future residents better."
"I have lived at Zen for almost 4 years. It is a beautiful community. I have been working with Siarah Rodriguez on my renewal and she is fabulous. She is professional and gets the job done. She is friendly and her sunshiny personality shines through her beautiful face. She is definitely one of Zen’s best assets! Stay forever Siarah!"
"I’m 71 years old and I have seen a lot in life. The staff that you employee are fantastic especially Doretha & Ashley. I have never met an helpful courteous,kind,friendly people and they even know my dog’s name. I also want to shout out the maintenance team especially Gami,Gama & Justin. Thank you for the wonderful staff and they are real keepers here at the property.BTW- They did strive for 5 and they got it!"
"Edited: After scheduling a walking for our apartment with the leasing agent Shannon we encountered a disgusting situation. We went to the office with our keys ready to sign something that the apartment was in good conditions and again the manager doreta treat us very poorly and said that they don’t do that anymore and we need to just give them the keys and leave. What? No paper or anything stating I leave my apartment? Nothing stating the conditions of the apartment? Inaceptable for us. So we talk with Shannon and she said that the policy changed so there’s nothing we can do only trust in them. Of course we do not trust in them at all at this point. When we proceed to explain her why we can’t trust in the word of this “manager” she ask we leave the office because we can’t talk bad about her on the office? WHAT? I can’t complain? At any point we raise our voice or said any kind of bad word we just explained what she did to us. Crazy! so crazy this is a greystar property managed like this. We left with a scanned paper that has a photo of our keys and a sign from Shannon. Nothing else. When I asked her when I’ll receive my deposit back she said 60 days. Well that’s illegal. See you on small claims in 30 days. We have to film every corner of our apartment just in case they do something to us. Horrible and Worst situation I lived on an apartment complex. And last thing… I will call corporate every day if it’s necessary to explain what I went through with this manager and lease agent. We use the world shady that’s why she ask us to leave. And we use it after she reaffirmed us some situations that will be discussed with corporate. So disappointed with them. Parking is always full. The pool and jacuzzi was broken all week and on top of that we received an aggressive letter because the manager and the staff had cero communication about our situation. We will leave this place angry about how they manage things with residents. The attitude when we talk with the manager was horrible it seems she didn’t want to even listen to you. Really sad."
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