Papa Johns Pizza,

4231 Gunn Highway, Tampa, FL 33618

"Well what can I say it’s pizza ! But thanks to the people at this location for the great customer service and having my dinner nice and hot for me. I’ll be back next week!"

"So me and my cousin decided to order pizza from here and it turns out that they didn’t care to present the customer how the pizza should look! This is terrible Papa Johns you guys need to do a better job looks like it has just been thrown around!! I’ve never experienced this from you guys in the past but this is ridiculous. It’s phenomenal pizza but poor presentation."

"$5.25 delivery fee and the driver gets MAYBE 30 cents from that. This is such absurd greed that it's bordering on the line of theft. I'd suggest ordering from literally any other pizza place that doesn't scam both it's customers and it's employees. Support a better business with better management."

"Few things are better than enjoying a pizza from Papa Johns while binging on anime or gaming. I remember one of my first times ordering from this spot, the delivery ended up being very late (45-60 minutes past estimated time). A few days later I got a letter from them in the mail apologizing, asking for another chance and providing a coupon for a free pizza. And I never even verbally complained about the lateness. THAT is customer service, and kept me around. That is the only time I also had an issue with this Papa Johns. Typically their delivery time is very accurate to what they estimate. The food has always arrived warm and fresh, the drivers are always polite and greet me with a smile when I open the door. I can vouch that their cheese pizza, alfredo sauce pizza, oreo papa bites, cheesesticks, and garlic knots are all very delicious. It's also entertaining to watch the papatrack sometimes. Even though it's purely for entertainment it's usually very accurate, and I hear the knock right after the car stops moving in front of my apartment. Good food, almost always on time, friendly staff, and great service. It's a bit pricey but the papa rewards program can mitigate that as anything you order counts towards rewards and rewards can be redeemed on anything, no restrictions."

"It sucks that I can't give this location a -10 for service and quality. This is the 3rd terrible experience with this location so now I will complain. I order from Papa John's at least 3 times a month and only use this location when my pizza is delivered. Tonight I ordered a large cheese pizza and 6 chicken wings. I called because I wanted my wings crispy (I do this every time because there is not a option online) and they lady who answered a said "hold on" the proceeded to place me on hold for 9 minutes. I mean wow! When she picked up, she hung up on me and so I called right back and asked her if she could modify my order, she asked what I want and I replied "do you know which order is mine" she replied "yes _____(my name)" I asked to have my wings crispy. She replied that it would take an additional 45 minutes for delivery and then we waited an additional hour and 15 minutes. When our food arrived, they were asked to call before knocking so they don't disturb our baby and knocked loudly. Didn't follow the instructions that EVERY other pizza place reads and follows. Then gave us cold pizza and I kid you not soggy burnt unedible wings. I attached a photo of the wings. Y'all don't eat here. I will literally be contacting the corporate office about the service and food. Highly dissatisfied. This place is an embarrassment to Papa John's name."