Six Mile Cypress Dental Care

"Recently went for a cleaning with my husband. Each of our appointments took over 1.5 hrs, each. We were there for over 3 hours. The dental assistant who performed the cleaning was aggressive and scratched my gums on numerous ocassions. AFTER she started my husbands cleaning, she decided that she didn’t have time to do it that day and stopped. He was rescheduled for over a month later. She also tried to push for whatever cleaning that our insurance wouldn’t cover. When we called to ask if we could do the basic cleaning covered by insurance at the time he was rescheduled for, we were placed on speaker phone and spoke to numerous employees who were incredibly rude. Who repeatedly told me that we absolutely had to do the cleaning our insurance wouldn’t cover. Once I informed them that I am a nurse who works in dentistry; they changed their mind. Only for them to call us the day before my husband was rescheduled for, to tell us that “we are out of network”..which is not true. Truly the most unprofessional thing either of us had ever experienced in a medical setting."

"New patient, was slightly overdue on a dental cleaning. I was given an appointment very soon after calling since someone called out. I was very impressed by the final result, the hygienist was excellent, She went above and beyond. The best cleaning I've had. I will be back in 6 months! Great service, responsive staff A+"

"The dentist and staff here were wonderful. They took amazing care of my brother as if he was their own. They care about their patients. Dr Brittany Balledor was great, she is very competent ands compassionate. She was able to get out some broken teeth without any issues or problems. She did several bone grafts. Sarayee (Spelling) was amazing as well. She went above and beyond trying to get the maximum insurance approval possible advocating for my brother. The staff are very busy they are busy doing an amazing job and when it's your turn they will take care of you. Thank you so much."

"First time going there. Everyone there was so friendly and so nice. They have exceeded my expectations. Amazing customer service. Very clean and professional. They all went above and beyond to make feel my 6 years old daughter comfortable."

"Dr. Javier is great. I’ve been here for almost 2 years now and I have very few complaints. I feel that some of the negative reviews here are really complaints that should be directed at people’s insurance companies, not this practice. The office itself is nice, modern, always smells great. The staff is super friendly and they go out of their way to make you feel comfortable (I have a lot of anxiety!) So far I’ve only had routine exams, cleanings, and one filling, all of which went well. Your experience will largely depend on who you get as a hygienist. For my first two cleanings, they were wonderful! Zero complaints! But at my most recent appointment I had Sara, who was kind and pleasant, but very rough! She scraped my gums with the suction, handled tools clumsily, and seemed very uncoordinated. I’ve never before had SO much water on my face at a dental appointment. Maybe she’s new at this, I don’t know. Regardless, I’d still fully recommend this practice because otherwise my experiences have been great. One other note though—on my first visit, the bathroom was a mess. I haven’t seen it since then, so maybe they’ve addressed that issue."