Lake Wales Dentistry

"Dr Fellner and his staff are always courteous and professional. I never have to wait more than a couple of minutes to be seen. Plus, they do great work! I highly recommend their office for all your dental needs."

"I will.not be going back to Lake Wales Denistry. Front desk personnel are in great need of learning how to deal with their patients, people skills are lacking. Blaming and misinformation appears to.be the mode of operation Phone service on the other hand was not so good. Called yesterday inquiring about medication. Had to leave a message. Called later and got the answering service. I was assured the message would be delivered no.later than this morning. I explained the need for faster service. I was told the would do their best. Called today, got the message to leave a message. For the amount of dollars paid yesterday, I thought I would at least get a return call"

"Sofi is great along with the doctor they get the five stars! My problem is that I still have $1,500 credit my insurance should completely be used before a payment is made. The work I need is already a lot, so why aren’t they using my insurance I’m in network and what I need done should be covered obviously not everything will be covered. I read all of the plan information so I’m really confused. Is this place a scam to not use the insurance company? Someone needs to explain this to me!!"

"Took my 18 year old daughter for an annual cleaning and x-rays. After the appointment they tried to charge for extra services which I did not consent to. Also, they are claiming x-rays are not covered but our insurer insists that they are. Worst of all we were given a treatment plan for a mouth full of cavities. Concerned, we got a second opinion where she was found to only have one cavity. Felt like a scam, so we cancelled all future appointments for our family. Months later they are still trying to bill us. I don't like to do these kids of negative reviews but feel that I have no other option. At this point, I am ready to file a complaint with the Florida Board of Dentistry."

"Had such a wonderful experience. Everyone was so kind and friendly. As my children got their cleaning, they also educated them on how they should be brushing their and taking care of their teeth. Making Lake Wales dentistry our new dentist, has been the best decision I made for my kids and myself."