Central Florida Health Care - Lakeland Hills Dental

"Trash service it's just for referrals unless you are paying out of pocket did an xray and tried telling them about my issue was cut off an told to tell the next person if your reading this review DONT GO HERE"

"Wish I could give zero stars called in February to get a dentist appointment since apparently they are the only place in Polk county that takes my insurance. Schedule an appointment for July. Thursday night I had a tooth break and Friday I asked if they could get me in sooner the lady on the phone said “sorry they’re booking into October now you’ll have to walk in from 7-3” so I walk in this morning for them to tell me they don’t accept walk ins and to go to the Lakeland hills location only to be turned away there too. This place sucks. No care for anyone. It’s disgusting."

"Love Dr. Niki Suri, DDS. Of all dentists I’ve been to in the last 40-years, I say as many of my friends say, she truly is excellent on every level. I have been told about her for many years and it just was a coincidence she was working now for Central Florida Healthcare. Clearly she is very knowledgeable and extremely direct with her diagnosis. I would find it hard to believe that anyone would feel otherwise. Such a great dentist and that is something very hard to find!"

"This clinic is NO different than the Mulberry clinic. After 2 years of being postponed and made to jump through an endless cycle of hoops this clinic had canceled my appointment because the doctor will be late this time. The convenience and consideration I was offered was to reschedule a month out or be put on the waiting list. This is unethical and I'm pretty sure illegal. This is why I will be on a persistent and motivated agenda of filing complaints where they will matter the most in order to bring light on this consistent problem . This is also a discrimination issue which will be looked into. 2 years with no service. Been to appointments several times over 2 years with NO work but x-rays"

"Was a walk in June 2021. sat 4 hours left and returned next day. Office Staff did all they could do. So much going on negative in the office was sad. Dr. Casey is who I saw, He pulled a wisdom that was bad. They took 2 x-rays and I was set to have the 2nd wisdom pulled on Aug 2. I had to return a week after it was pulled, it was infected. I was not given any prescription in case. Pain continued for over 2 weeks. It was time to find a new Dentist. I have medical issues that this could have been a danger. Today 7 19 2021 I asked for my x-ray and went to pick up, I only got a paper with a copy, I said this is only 1, you took 2. They could not find a 2nd one. Many days they have a note staff is out... This office is so hard to get on phone, I was given an ext. 5 times today I tried each time the message box was full. Dr. Casey seemed a good Dentist and caring. The Dental hygienist had left a message she quit the night before I got to see Dr. Casey. The staff shared with each other that the main office was trying to get everyone to quit. This should have not been shared in the open so the people waiting Could hear. I will not return."