Marco's Pizza

"I went to pick up a take out order Friday night, the gentleman was very kind but Amelia, seemed to be in a rush, I paid cash and they only had ones...so the gentleman gave me larger bills from his own wallet. I was on my way home and I noticed they forgot to add my ham to the Deluxe, so I made a phone call, I was very kind, but Amelia was not very happy and said she would credit us $5.00 and would not remake the pizza because they were closed now. Well today, 2/12 Monday...the general manager called and said NO... she credited us the entire pizza because regardless of the time, if a customer says hey, you forgot my toppings, they are supposed to remake the pizza for you instantly, regardless of the time. Well ms. . Dawn the General Manager had excellent customer service skills and excellent management skills to inform the shift manager Amelia to not do this again and they are required to remake the pizza regardless of closing time, and not think that a 5.00$ credit will fix the issue. We all know what its like to want to hang out on weekends and go home....but the customer does come first regardless of their plans. I hope Ms. Dawn keeps that Iron fist kickin bc their food is still wonderful and we all understand people make mistakes. Thank you Ms. Dawn for handling this situation absolutely flawlessly . We appreciate management like you, everyone makes mistakes and its okay. You still have a forever customer. Thank you so much and Amelia No worries! Now ya know :) Have a good week guys and keep kickin butt!"

"On November 12th, the owner of this Marco’s pizza location purchased $400 worth of toys for our Toys for Tots fundraiser to benefit underprivileged children. He far exceeded our expectations by donating around 60 toys. We are very grateful, as are the kids who will receive them. We more than met our goal with his contribution, alone. His generosity made me want to support his business as well, and became my go-to pizza place."

"Best pizza in the town center, much love to the Marcos employees for doing their best in the hardest of times"

"My family really likes this pizza. Good price and they have coupons. Only had delivery. Ordered a few Friday’s in a row and the delivery is always faster than 30 minutes."

"First time for me. The pizza and service was very good. My only complaint was about 1/4 of the pie had about a 3" edge with nothing but dry sauce. This is an update. The manager at this location resolved my problem in a most satisfactory manner and very quickly. Amazing customer service!"