Navy Federal Credit Union 251 Mary Esther Boulevard, Mary Esther, FL 32569

"Great bank on Mary Esther! Robert was extremely professional and helpful two different times I went in. He was great answering all of my questions, so I could make an informed decision. Refreshing in this day and age to deal someone that goes above and beyond. Great job Robert and thank you!!"

"Krystal was very helpful and also went out of her way to give me additional resources. Good staff overall."

"In the last two months i've paid almost $1600 in overdraft fees! I've been with NF for years and i've never had this happen! The first they they helped take care of the fees and went over how to prevent it from happening again...I followed their instructions/advice and two weeks later 21 more $29 fees ($605) were on my account...I went in bawling as I didn't have the funds to correct that...today I checked my account and 10 more fees ($290) are on my accoun...so I called and once again they don't care..:how are people suppose to live and support their children with they're paying hundred and at this appoint almost thounsands of dollars in fees! It's sad the way there's no thought about what happens to someone after they charge those fees..i'm already struggling and trying to recover from something that happened to my business I don't have a spare $29 much less $1600 to give to NF!"

"This particular branch of the credit union has friendly people, it is clean and the service is always pretty quick except on military paydays. That is to be expected though. If you call the Navy Federal Credit Union on their 800 number 24 hours a day you will always get alive person English or Spanish if you request. You do not get this kind of service at any other credit union or bank that I know of! Going there is a pleasure."

"Typically the lines move slow for the drive thru. The costumer service isn’t bad, I think some of the workers could use more training on the products and services Navy Federal has to offer. The inside of the lobby is very clean and even has a phone charging station. Expect to spend at least 25-30 minutes on busy days and times. Navy Federal is good to bank with, the employees could use some customer service skills and smile even if you don’t like your job."