Costco Tire Center 13450 Southwest 120th Street, Miami, FL 33186

"One of the worst experiences. I came early to have my tires replaced and the attendant told me at 6:30 to leave it by the side of the garage. I asked her if I could drive it when they were ready to work on it and explained that I was concerned about other cars driving near the garage entrance and possibly hitting it. She didn’t seem to like that I asked this because when one of the mechanics came in to ask about my car, she told him that he needed to speak to one of his colleagues in the garage about it. Apparently, she had put me in the back of the line moments after she had indicated it could get worked on pretty quickly. Instead of the possible early tire replacement she had suggested when I arrived, she retaliated by putting me to the the very end of the line. To add insult to injury, she worked it so I wouldn’t get the car back until after Costco closed: 8:45pm which was almost 2 hours after my appointment time."

"I came in with a screw in my Michelin Pilot Sport 4 tire. It was within a half inch of my tread edge and could not be repaired. Nick in the tire center ordered a replacement and had it expedited, it was installed by the next day. I just had to pay for installation, as the tire was nearly new at the time of the puncture it wasn't pro-rated. Nick was very helpful, professional , and gave me anamazing Costco customer service experience. Thanks to Nick and thanks to Costco for their road hazard insurance."

"Isaac at the tire center offered extraordinary service!!! I had 3 flats!!!! The tires were bought here and I needed to get all 3 fixed in one day (on a Sunday which is arguably their busiest day). Isaac was courteous and very diligent at getting everything taken care of in a timely manner. Best experience I've had in Costco."

"Very disappointed. I bought a set of 4 Michellin tires for $774.32 back on 11/2017 with a 60,000 miles warranty, they were worn down at 20,000 mile even though I aligned the vehicle with their "PREFER" SHOP and rotated the tires every 5,000 as per warranty instructions. Costco tire center refused to grant the warranty even though I complained since the first 10K miles. "WORST" customer service starting with the front lady and to the supervisor, we pay for services it is not for free.. Never again and for sure will not recommend their services neither the products"

"I bought my tires here and have nothing but good things to say about the salesperson Monica and her team. I very impressed with her knowledge and professionalism. From the moment I called to ask about pricing, I was told exactly what it would cost, how long it would take, and they did exactly as they said. I was even more impressed yesterday when I dropped in unannounced to a slammed Costco and tire center and asked if they could drop my vehicle off for balancing and 10,000 mile rotation while I went shopping. To my surprise, they took my car in and rotated and balanced my tires and filled them with Nitrogen all at no charge. I cannot tell you how helpful everyone was there. I wish I could give Monica and the team more stars, they really were great."