Tires Plus

"Great service experience, even on a Sunday. Excellent experience would recommend highly!!"

"I had gone to Wawa for free air in my tires and the machine sucked all of the air out of the tire! I googled this place and drove on over and within 5 minutes they had filled the air in all 4 of my tires for free. Super cool guys too. Remember to tip a few dollars!!"

"Old man was very rude. Wouldn’t even look at me. Terrible personality to have greet you, did not feel welcome. On the contrary, felt unwelcome. Anyway, don’t come here, theres better places with kinder people. -1 ⭐️"

"Claim number - 2781673 BUYER BEWARE!!!! RUN FAR FAR AWAY!!WE COULD HAVE DIED BECAUSE OF THEIR HORRENDOUS SERVICE!! Bottom line: I had 3 new tires installed on a 2015 S550 Mercedes yesterday and the technician left the lug nuts off of one of the tires and the tire fell off as I was driving my wife and friends to dinner. We were incredibly fortunate that no one was injured or killed. Now the rest of the story: I brought the car in two days ago to get one tire replaced or repaired as it was leaking air. I also had an oil change. The manager said the car would be fixed within 1 1/2 hours so I decided to take a walk. When I returned to the store an hour and 45 minutes later the manager said that I needed four replacement tires and he had to order them because he didn’t have the Goodyear Run-Flats in stock. I asked him why couldn’t have called me to tell me that he didn’t have the tires in stock sooner and his reply was that he was trying to locate the tires. I was OK with that but still not happy that he didn’t courtesy of a call as soon as they had done the oil change and he knew they didn’t have my tire size in stock. The manager said that I needed four replacement tires. I didn’t. One of the tires was in fact purchased last year, had a ton of tread on it and had been driven less than 5,000 miles (I didn’t remember this at the time and remembered it only when my wife told me that I just purchased a new tire). Two of the other tires had in fact, plenty of tread on them and the one damaged tire that was leaking had a hunk of rubber out of it and was probably the only tire that needed to be replaced. I said OK and ordered 4 new tires. When I got home, I called the Mercedes dealership ito find out exactly when I had purchased the one new tire. I found out that I purchased the tire a year and a half earlier. We live in Atlanta and have a condo in Sarasota and we are rarely here because my mom is ill in Atlanta so I doubt if the car had been driven 3,000 miles since I had purchased the new tire. The tire was also in perfect shape. I didn’t need four new tires so I called the manager and told him one tire had hardly been driven and canceled one of them and he apologized. So, the manager ordered 3 Goodyear Run Flat tires and when I got there yesterday he said it would be 1 to 1 1/2 hours to install. I had originally told the manager that I would be in at 3 PM and I arrived at 12:30 and asked if he was able to install them earlier. He said yes, and that it would be about 1 1/2 hoursAfter about two hours and 45 minutes I walked back to the garage and asked the technician how much longer it would be. He said he was working on the second tire, so it actually took only another 45 minutes. This was the technician that left the Lugnuts off of my tire. I don’t know if it was an accident or intentional. When the technician finished and brought me the car I thanked him and he looked away. He would not look me in his eye. He also left the protective plastic wrap that they put on the seat to keep it from getting dirty on. I asked him if he was going to take it and he came back, grabbed it and pulled it off, once again, not looking at me in the eye. I know that tires plus zoned by Bridgestone and it’s used organization but this branch just an AWFUL place to buy tires!!! RUN far away from this Tires Plus store!"

"I got new tires at this location and the tires worked out great for the price. I came back a few months later and got my tires rotated, and Brian and Aldo really helped me out big time!! It was just a free tire rotation, but unfortunately, I was missing my specialized key for my rims. Brian and Aldo were able to locate a socket for my specific rims…and suggested a place (in walking distance) where I could get a new one! I am driving to California in May, and Alaska in June, and I am SO VERY thankful for the help this staff provided…it was more than a tire rotation!! Thank you!"