Goodyear Auto Service

"Always the best customer service at this location. I have been twice this month to get a new tire after running over a screw. They have been so quick and efficient each time & it is the only place I’ll go for tires! The road hazard insurance they have for tires has been the best."

"On the way to work Friday I noticed my car’s breaks were not working well. This car hadn’t been driven much in the last few years due to extenuating circumstances. I called Goodyear and the gentleman told me he’d fit me in no problem. The work was more involved than expected, but he made sure to have it done by the time I was off work. When I picked it up I was treated with respect and watched the two gentleman employees treat two elderly customers the same way while I checking out. I was impressed and will use them again!"

"Been going to this Goodyear shop for four years, never had a bad experience before this year. This time they tried to tell me I needed 4 new tires, fact is that front tires are only a year old with 3200 miles on them and 8/32 tread (Paul claimed they measured 5/32). They lost a customer, won't be coming back."

"Normally do my own oil and tire rotation but was on a crunch for time so I came in to have my oil changed and tires rotated. When I got back to pick it up I asked if my tires had been rotated, but was told that they “didn’t need it”, even though I had specifically requested it. I was quite angry at the moment, and likely won’t use them again. But I will say that they got around to rotating my tires fairly quickly and they knocked $10 off my bills for the inconvenience. I was pleased that they did what they could to make it right, but upset that what I had asked for in the first place wasn’t done. But as the saying goes, if you want it done right you should have done it yourself in the first place."

"I was in a pinch to get tire’s quick. Long story short there was confusion as to what exactly was needed. I went ahead and purchased what was available since several other shops had no inventory of my tires. The slight difference in size affected my gas mileage significantly and when I called to question if they knew it would happen, they asked few questions and offered nothing but solutions. They quickly ordered the tires I truly needed and are swapping them out even tho I had put 150 miles on the first set in a day. The 2nd set cost a good deal more but they are not charging me the difference. Tim and his staff went way above and beyond than I’m used to from any outfit in the auto/parts/repair industry. They showed that my concern was more important than their bottom line. This was my first time here, but I will most definitely come back soon for any further service I may need. I highly recommend you do as well."