BJ's Tire Center

"I’ve been coming here regularly for my tire issues and I’ve gotta say every time I come in here and the guy named West is the man helping me it’s always a hassle and there is always some kind of issue. He has no customer service, has a reason why he can’t do every job possible or is too busy, and when he finally can “help” you he is extraordinary slow and can barely even figure out the computer system. Someone do us all a favor and make this man a Greeter instead."

"Many times, we write bad reviews when things, dont go the way we want them. I have been shopping for tires for year (6 years now) and yes there were "hicups", but the service was ALWAYS there. I could not get a next day appointment, because guess what, there are many people infront of me, to get services. I have nothing to say but excellent reviews about this place."

"Horrible experience. Manager was making rude facial expressions at me while I was just simply asking a question. I'm almost positive its because I'm a woman. Made me uncomfortable by even being in this store. No matter how silly the question (I was about pricing and price matching) you should be able to control your facial expressions as manager. On this note - I went to firestone and they beat the price I wanted minus the facial expressions and rude faces. Please take your business else where; even when I showed the price I wanted (at firestone) he rudely let me know they have nothing for that price there. I only came here because the man on the phone was SO kind! I must have called the wrong store - however you can be polite even if you don't price match or cant and do what I need. I will NEVER be back! :)"

"Maybe it’s because I’m a woman, but… I called and they told me they would price match & get me to where I wanted to be so I went in the following weekend and the manager made faces like I was crazy when I asked about the price matching while I was mid sentence. Really rude and I honestly don’t understand the need to be so unkind to me. He was even so kind to mention they don’t have any tires close to the price I wanted - I went to FIRESTONE & they got me out the door cheaper than I even wanted to be at for $89 per tire for my Mercedes!! Take your business else where, or somewhere where the manager can control their facial expressions when people are just asking questions. We all have bad days, but your bad day shouldn’t run off onto your customers. Stay blessed, sir."

"I have been a customer of BJ’s for 15 years and never had a bad experience until now. I had a screw in my tire which needed to be removed and plugged. I was told that they couldn’t fit me in because they were so busy(needless to say there were no cars in the garage at the time) and that the next available appointment wouldn’t be until next Tuesday. I found it to be a little ridiculous, that I would have to wait 6 days for someone to patch a tire. The guy was very apologetic and recommended Mavis which I was very thankful for."