The UPS Store

"I was very excited at the initial start of my connection with this UPS store because it gave me an opportunity to have mail delivered separately for my business to this location. Unfortunately, I have recently moved and have not been able to access anyone in store via mail or by telephone to close out my box it’s as if they’re holding my mail hostage so that I cannot move on to a new venture. Please contact me so that I can close out my mailbox at your location as I no longer live in the city of Orlando or within the county. This is unacceptable that you are running your business in this way, and not communicating with your clients."

"They advertise heavely how they do all sorts of printing jobs but most of the staff is clueless as to how to print something as simple as a one sided color page, a third grader can do that nowadays. The hipster heavy set kid, don't go to him, he has no clue what he is doing at the store. You would think he would have learned how to do a simple print job by now."

"Absolutely horrible ! They guaranteed a extremely time sensitive document to be delivered on Jan 2 and it wasn't delivered until Jan 4th. When I called the store per request of ups customer service number. The employee was extremely rude and hung up on me. I do not recommend them to anyone and I am filing a complaint with usp on this store. Absolutely horrible experience. Go to FedEx!"

"Please avoid this store at all costs. My son and I paid for pecking and shipping of a computer on December 27th. Said computer never shipped and never got logged into the system. We thankfully insured the shipment, but plan on suing the store for theft. Two days ago they claimed they didn’t have the right box to ship it. Today they had no clue where the machine might even be. Like I said, avoid."

"Avoid this UPS store. They take forever, lines backed up to the door, no smiles or friendliness from employees. I kept thinking maybe it was just an off day or I was catching them on a bad day, but they’re all just miserable employees. They also will not package your Amazon returns even if the code says no box, no label if they decide they don’t want to. Terribly inefficient to have such bad customer service attitudes to boot."