The UPS Store 4085 Hancock Bridge Parkway, North Fort Myers, FL 33903

"Got there around 8:20 and there were about five people in line, so naturally I expected to wait a while. However, Jayeshkumar was extremely fast. I needed a document notarized and he did it faster than any other notary I’ve been to. I was very pleased with speed and friendliness here!"

"I went to this store to dropping off amazon parcels and i was having issue with QR code and new owner Jay was very much helpful. Makes me understand entire process though he was having line of customer, takes care of me properly. I am so happy to visit this store. I see him helping old lady who was not able to pull label from her phone. Good to see this kind people in today’s world. Will definitely visit again for my future work. Thank you Jay!!"

"Been going to this store for over a decade. The new owner of this store, a middle eastern guy named Jay, is very unpleasant. I brought an Amazon return in. He scanned it and I left. I got as far as my car then went back in to make sure the envelope was sealed. I asked him if I could see it for a moment to make sure it was closed up properly and he straight up told me No! At first I thought he was kidding because that would be Ridiculous. He wasn’t. No explanation, just No. He would Not let me see it! wth? Am I going to steal my own package? Major jerk."

"I have been using this UPS store for a few years for my Amazon returns. It's always gone well. From the reviews here I understand that the owner was Lissa. When Amazon doesn't include a QR code for the store to scan Amazon says to print out a label. Since I don't have a printer connected to my phone, a store employee would tell me to email them the label and they would print the one page at no charge. I was quite surprised recently when I was going to email the store a label to print when a man I had never seen there before told me that it would cost $2.40. When I mentioned that it had never cost anything, he told me that that had changed the previous day. So I took my product and asked a friend to print the label for me. Yesterday I returned to the UPS Store with the product to be returned and the printed label. A man who I had never seen there before scanned the printed label and gave me a receipt. He was then told by the man who had wanted to charge me $2.40 to print a label that the product needed to be packed in an additional box if a label needed to be attached. So once again I left with my product. In these past few encounters I haven't seen Lissa nor any of the other people who have served me during the past few years. I'm wondering if the man who I have encountered twice directing things differently is a new owner and fired all of the previous good employees. If so, I would most definitely say that Lissa was more focused on providing great customer service. I'm going to check other UPS Stores to see if their service is better."