The UPS Store 30725 US Highway 19 North, Palm Harbor, FL 34684

"I just opened my first business in March and this store has been my go to for everything from wrapping my vehicle to business cards and flyers. Their graphic designer Jay is always on top of everything with fast turn overs and very helpful and witty! Feels tightly ran however friendly at the same time. Things are scary for a first time business owner and I appreciated the staff’s patience and help! 11/10 Highly recommend"

"I am amazed at the people that don't understand the Amazon or any other stores return requirements. READ THE DIRECTIONS THEY SEND YOU BEFORE GOING TO THE UPS STORE. 95% of Amazon returns are free but, some will require you to box the item or print a label. If you don't have the capability then the UPS STORE will help you out. But, common sense should tell you there will be a minimum cost to complete YOUR transaction. Paper, ink and boxes are not free and they are not reimbursed by Amazon for these items. It was YOUR responsibility. Also, ask what the charge will be before they do something for you. Then, if you don't like the price, be gracious and tell them no thank you and pickup your items and respectfully leave the store. I personally have witnessed two people berate the employees because they didn't understand the return requirements or the pricing structure for services rendered. Great store and I have been impressed with all of their staff and services."

"First time using the store. I dropped of a package for Amazon return. Anna waited on me. I asked her twice if I needed to enclose the return barcode receipt in the box as instructed. Twice adamantly she said "No, I've been doing this a long time". I figured she knew what she was talking about. All other UPS stores scan the item in while I am present. I knew I should have gotten a receipt. After tracking the package for a week, there is no information anywhere on the UPS site. I even went into the store today (Anna was not there), and still no idea where the package went. Moral of the story always see UPS scan the item and give a receipt. If there was a problem with the package, my return address was on it. I hope employees do not help themselves to customer packages. It was a Christmas tree. Unbelievable response from UPS! I have returned several things to Amazon, all trackable, even with UPS. My fault for not having it scanned in front of me. This was a large unopened box, not for consolidation with other boxes. It had it's own shipping label!"

"Had a very 2 very bad experiences here. Friday i dropped off 2 packages to return to HSN, i gave them the return labels, i wasn't given a tracking label the woman who helped me seemed confused. Saturday the packge was delivered to my home! So instead of mailing the package to california they shipped it back to me! So Monday Morning i go back tell them what happened i said I have the return label in my email are you going to charge me to print it after it was your error? She said she would ask the manager she came back and siad NO its $3 !! I said for one sheet of paper!I ridiculous!!! Ive spent quite a bit of money here Ive been here multiple times. Horrible customer service! This is a franchise!Very chaotic store."

"I use this store all of the time for my business printing!! Pricing is great and the service is fantastic! I Highly recommend them for printing/ Shipping and all your needs. Anna & Jay + the Whole Team Rock! Thanks Chloe - Coastal Coordinating"