David Thompson - GEICO Insurance Agent 596 East 9 Mile Road, Pensacola, FL 32514

"How insulting is it when a Geico rep. says to you, " we can't help you with your policy, we offer new policies and collect payments". Please visit, DAVID THOMPSON- GEICO Insurance, Pensacola , Florida. ( 596 E. 9 mile rd.- just in case you would prefer your money being taken in person ). They are happy to take your money. This was the first and only time I've interacted with these people. This is GEICO and exactly what they represent."

"Horrible. We was paying a good amount just for them to triple that amount and ask for 777.57 that were never agreed to. They went from an insurance company who insures your car to a scam in 2 seconds. We’ve been using them for 20 years and they all of a sudden demand such a high amount."

"I’m trying to get my claims money from an accident involving one of Geico’s driver. Not only have a gone through three representatives, the accident happened over a year ago. They didn’t take claim until 4 months after the accident. They didn’t send anyone to look at my totaled vehicle, give me an adjuster (I had to call and ask), or give me a retail until they could give me the money to fix my car. Overall GEICO is a terrible insurance company who no one needs to do business with. If you do business with them or ever have an accident with one of their customers I suggest getting a lawyer and start the suing process immediately ."

"Be aware GEICO doesn't train their employees to do the right thing and fix problems when they screw up and admit it. We purchased a car back in Nov 2021, and asked to have all coverage from one car to be put on the NEW CAR. Well today when I went to use said insurance (Mechanical Breakdown Insurance) I didn't have it. It was one of the things I was emphatic about having. We have had it on all our cars before. They admitted they have seen it on the other cars. But sorry we didn't put it on this car. "Nothing we can do" said the person from GEICO. Thanks for NOTHING, GEICO!"

"Getting through to a rep seemed a big obstacle at first. The real reason they are getting a one is because they kept acting as if the price I have for insurance currently with State Farm seemed an impossible amount as I read it from the account. Ultimately I’d be losing some coverage and would have paid $300 more every six months if I were to switch. They are supposed to be known as one of the cheaper insurance companies. I find that to be a gimmick for the unsuspecting."