Family Dollar 3333 Palm Avenue, Hialeah, FL 33012

"store has a big sign of REMODELING, some people didn’t read the sign in front of their eyes."

"The sign on the door sais open at 8am as well as the internet I completely understand not opening before But there were employees at the store talking and said they won’t open Plz don’t display something especially in intrance for wrong opening hours"

"It was the worst experience ever on this or any other store in the US. Today, 7/6/2023 i was shopping at this location and the store manager call "Maray" or "Marai" don't know the perfect spelling,approached me asking me to put my purse in front of the store while i was shopping, which at the moment i didn't know why she was ordering me to do that in order for me to shop in the store. Some minutes after i go to the register to pay for my things and the item's didn't match the price on the shelf, the cashier went and check and the item was incorrectly place but still she didn't offer me the price at the shelf, so i didn't took the item's. At the end of the transaction i stay there waiting for my purse that was on the other side on the counter on the floor, the cashier told me to ask the manager (Maray) that was standing at the door for her to give the my purse. The manager gave me the purse, and we commented to her that we had a bad experience because of the purse and the non matching price. Here is when the manager Maray accused me of stealing, answering me and i quote "the best thing you do is not to ever come back because you were trying to steal, which is absolutely not true and i asked her to check me and my purse that at any moment i was trying to shoplifting. This spanish speaking lady started accusing us in front of the whole store crew and customers of shoplifting. This is one of the greatest disrespects that no one has told me. It's seems that where she come from people use to steal but is not our case, this woman by any means should have a manager position or not even a customer service position she has no maners whatsoever and falsely accused me of stealing, which is a crime given the fact the she didn't prove that accusation. Worst place and person ever. Don't go here"

"If I could give this location a zero I would have. From the moment you walk into the door it's as if the staff completely hates their jobs. Nobody acknowledges you and they could care less that you are there. I don't know if it is the company or what but spend your money somewhere else!!"

"I went to the family dollar today to buy two plastic boxes, the question was we need to grab a box that is on a shelf because there was only one on the floor and it was not to my liking, I ask a lady if I can grab one of those who was upstairs and a blonde girl named RACHEL answers me rudely whose rachel yells at me "those boxes can't be sold" I said miss if the one on the floor is the same as the ones upstairs because they can't be sold, The other girl who was holding me in the box tries to explain to me and RACHEL's answer was: you do not have to give any explanation, she replies that this is not a way of expressing herself towards the client and continues to speak rudely to me, I told her that she I used to talk like this to all the clients that every time I go to that store I hear her speak to customers with rudeness, RACHEL tells me, yes, I speak rudely but who helps you with the coupons because I give you this And doing a favor, that bothered me a lot and I simply replied that this is her job, which is her obligation that the family dollar corporation pays her so that the clients leave satisfied and this is not how they are leaving, hopefully and this is not keep happening because they will lose many clients like me when they see that a worker treats them very badly."