BJ's Tire Center

"Saturday late afternoon hit a huge pothole and instantly lost all tire pressure. Went to BJs on university to see if they could diagnose and possibly fix. Found out that the tire rim was bent. I wanted to cry. They changed my tire for me and recommended that I take my car to Scotti's on Bee Ridge and Tuttle. I thought that Scotti's was auto sales? Called Monday morning and had my car there that day. Wow Jimmie was awesome and what a wonderful surprise. The service was excellent and what a treasure. Price was right!!! Thank you BJs for having such a wonderful and caring team!"

"I had to replace a tire on my truck due to an oversized puncture. The Sarasota Cooper Creek staff in the tire department was great to deal with and did an excellent job ordering and nstalling my new tire under the road hazard warranty."

"I went to Bj's Tire Center last Sunday (3/28/2021) poor customer service and the guy is so lazy. I bought a new tires online and he told me they don't have the equipment to change my tires because I have a Ford Transit. When I saw a big jack, I asked him about and he told me that if he used that jack he had to change one tire at a time and that was a lot of work. He finally did, when I was on my way to home I noticed that my car was shaking, I called the tire center and the same guy told me that it wasn't his problem that I needed to make a new appointment for check the tires that he had installed a couple minutes before."

"Kurt is running a one man show at this location. Its difficult to get connected from the main number, misinformation about times to call. They informed me that several people quit. That's not Kurt fault, he's doing the best that he can running both propane refill station and the tire center. They should set up an answering service to get the calls so he can take care of the customers Thew was an issue with my website order and when I left my truck to get install, Kurt called me right away to let me know only 2 tires arrived and asked permission to just install those being had a patch. He called when the other tires arrived. He repeatedly apologized for the inconvenience of the order and the untimeliness of install. Again, its not his fault. He delivered excellent customer service. Bjs as a company needs to give the tire center more support that Kurt can do his job without having to apologize and do the work of several employees."

"Had a newish flat tire with a slow leak (6 month old). Went in today at 7pm right after getting off work. Place closes in two hours and figured I would see if they are busy and try and get it done today so I don't have an issue. Guy inside wanted me to make an appointment for tomorrow. I inquired about getting it done today but I was told he has 4 cars he had to change tires on and had a full schedule. The attached photo was taken 30 seconds after talking to the guy inside. I'm the only car in the lot. I used to get my tires done here for years. I know what it looks like when the place is busy. Never met this guy before. If that's the lazy type of people they employ at this place now, I'm no longer getting any service done here."