Nissan of Clearwater 15232 US Highway 19 North, Clearwater, FL 33764

"Amazing Customer Service. Maels, Alan and Miguel were super helpful. Not only did the take the time to listen to our needs and what we wanted, but they took their time explaining everything to our understanding. They went above and beyond to make us feel welcome and happy. We will differently be returning and will recommend to our family and friends"

"My sales person was Austin. My husband and I thought he was great! He helped us with everything we needed. We greatly appreciated him and his help. We have already highly recommended Austin to our friends that are looking for vehicles."

"My recent experience with Nissan of Clearwater has left me deeply dissatisfied and a little disturbed. After I had completed all of the payments on my lease, I made the decision to sell my lease back to the dealership. It seemed like a fairly straightforward process when presented to me, and even after three years, the vehicle was in good condition with less than 15,000 miles. I was presented with an offer for $1,000 with the need to complete the vehicle’s payoff from Nissan. I accepted this, signed the request, and assumed that would be what I received. When I was presented with this quote, it was made to seem like that was the deal to sell the car to the dealership. At no point was it made clear that the price quoted to me was not an agreement, but an estimate. After several weeks of waiting, I received a check as promised, but I was shocked to find the total was $295, less than half of what I was quoted at the dealership. When I questioned this payoff, first of all, I had to call three times just to get a call returned. When I did finally have my call returned, I was simply informed that the payoff for the vehicle was higher than expected. That was the only explanation I was given, and that was never even mentioned to me as a possibility. The call made me feel like I should have expected that result, and I was genuinely shocked. I thought I was getting a fair deal and an agreement, and the fact that I was not aware of the fluidity of the number has left me ripped off for half of what I agreed to sell the vehicle for initially. Combined with the lack of flexibility to find a new lease, I don’t think I can go back to a Nissan dealership."

"UPDATE I’ve got a partial 50% refund. Better than nothing, but it shouldn’t happen at the first place. I hope that in future it will save money of new customers. I bought a BMW 3 series at the End of November. I been told by TJ and the guy that handles financing that if anything is wrong with the car they going to help me. I did everything they wanted payed down payment on time and stay in my working time to seal the deal so they can have this car sold by the end of month. Literally the next day the “brake” icon and a warning “rear breaks needs to be replaced” appeared. I contacted the sales manager Lana and she told me just that they did a break pads job on the car arrival before sale and its weird “probably something with a sensor”. But I can definitely come and get help from service department. Today I came there with intention to get it handled for free (as it obviously was misleading and I would not buy car for 30000$ with the problem on the dashboard) however I been told that TJ knows nothing about it neither anyone in their dealership. They invoiced me for almost 700$ for break pads and its labor. This is ridiculous to treat people like that and try to squeeze everything from each person. Triple check the car before buying and expect “we cant help you, you bought as is” attitude after you signed the paperwork. P.s people who work in car maintenance area are professionals and did their work flawlessly. The above is a corporate policy that they can’t do anything about."

"This dealership was absolutely amazing. Everyone was so helpful and kind. The seller that helped us, Brandon, went far and beyond. He knew the answer to every question, and was extremely patient, as this was a big decision for me. He helped me obtain exactly what I wanted while staying in my budget. He was also able to show me and explain every feature about my new car which is something that never happened at other dealerships for me. Brandon was both professional and personal, intelligent, kind and motivated to help me get a great deal. And he did! I cannot recommend anyone better!!"