Authentic Concepts Kitchen & Bath Design

"Authentic Concepts We have just finished our kitchen remodel with Authentic Concepts, and are very happy with the results. While there were some minor delays, the project was completed by the holidays, and just in time for a family gathering. We worked with Kari G., and she gave us excellent guidance regarding design and materials. There were a number of craftspeople working with us, and we want to give a special shout out to Tyler and Daniel for their skill and patience. Thank you Glenn, for making sure it all came to fruition. The kitchen looks beautiful, and is a very efficient use of space. We do not hesitate to recommend Authentic Concepts! Susie and Jay Mills"

"Did not use their services but had a rep come out and measure. Both the initial salesperson as well as the designer stated I would be able to supply my own materials without issue. No one said that they would not install the cabinets I would purchase on my own. When asking for the terms of payment they stated 50% up front before any work is done, even if they are not buying materials, and then the balance due half way through the process, even before the job was even finished. When it was time to receive a price they required for me to come to their store and sit through a presentation before they would provide a price. I asked if they would make it easier and come to the home (one mile away) and provide pricing, and if necessary give the presentation with their laptop which they refused. I asked for their price to ensure it would be within my budget, before agreeing to come in, but they refused. By paying for the job prior to the completion, it can be very risky in my opinion, and you lose your leverage in ensuring the project is complete and done correctly. Many established companies went out of business during the recession of 1999 to 2001 as well as many more during the great recession of 2008 to 2012. Contact your local States Attorney's office, or local consumer protection agency, if they approve of this unequitable arrangement for paying for contract services. I found several other independent home improvement contractors, with good reviews, that did not require these type of unacceptable terms and had the job completed successfully and for a reasonable price."

"These guys were beyond great!! We had an entire kitchen remodel we wanted to complete and this was the first time we had been through the process, so it was overwhelming to say the least. The entire team was unbelievable and they all worked with us throughout the process to help guide us with all of the decisions and the end result was everything we wanted. Special thanks to Ken, Ray and Ariel who we worked with very closely the entire time. We honestly couldn’t be happier with the way the kitchen turned out and we will certainly be calling them when we inevitably have to remodel the bathrooms. If you want a kitchen remodel done right and within a reasonable price, I would suggest you reach out to them. Thanks again Authentic Concepts for the great work!!"

"I can't begin to express how happy I am with the transformation of my condo kitchen, so I'll let pictures do most of the talking. I must however express sincere gratitude to Glen Rumor (owner) for an exquisite kitchen design, to Andrew for a seamless ceiling rise of nearly 2 additional feet..meeting my hallway ceiling, and to Daryl, a master craftsman, responsible for my custom cabinetry and baseboards. He is without a doubt, a perfectionist, and has been a pleasure to have in our home. Every single person who comes to see the finished job has stated they are in love with the cabinetry and the entire kitchen is breathtaking. The electrician, plumbers, counter guys and tilers all played a part in making my kitchen functional as well as warm and inviting. Thank you all so much!"