Hand and Stone Massage and Facial Spa
About the Business
Hand and Stone Massage and Facial Spa is a premier beauty salon and spa located in Jacksonville, Florida. Our expertly trained therapists offer a range of luxurious services including massages, facials, and body treatments to help you relax and rejuvenate. Whether you're looking to unwind after a long day or treat yourself to a pampering session, our tranquil spa environment and top-of-the-line products will leave you feeling refreshed and revitalized. Come visit us at 13170 Atlantic Boulevard for a truly indulgent spa experience.
Photos
Location & Phone number
13170 Atlantic Blvd, Jacksonville, FL 32225, United States
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
9:00 AM - 8:00 PM
Reviews
"The spa is very nice and clean. The staff was very nice and welcoming. Would have given a higher stars but the therapist I had only did my back area, while she did a good job with that, I thought my front legs and feet would also be done since I told her entire body"
"Booking with Aleja for a facial is probably one of the best things I could have done! She was so kind and gentle! The whole service was relaxing and informative. I learned a lot about my skin and the products she recommended has changed my skin for the better. If you’re ever in the mood for a facial, she’s gonna be your go-to!"
"This was my first experience at this location after having been a member and receiving services at the Jax Beach location. The Atlantic Blvd location is not as clean and inviting. The front staff act like they hate their jobs and are clearly there for their paycheck and nothing more. My masseur was 4 minutes late retrieving me from the lobby. She didn’t ask any questions other than where I wanted to focus. I had to offer information about recent injuries to her in an attempt to help understand where to stay away from. I asked for full body with hard pressure except no massage along my rib cage (7 broken ribs were disclosed to her before my session). She spent 40 minutes on my thoracic area to the point I was having trouble catching my breath and asked her to change her focus. She spent 5 minutes TOTAL on my arms and legs after I turned over on my back. She ended our session 7 minutes before the “end time”. I lost 11 minutes of my massage just because she cut my time. She was not friendly at all and there was no closure. She stated “okay our time is up. Take your time” and walked out of the room. I had amazing experiences in Jax Beach and wanted to treat myself for my birthday to this massage and it was absolutely the worst experience I’ve had getting a massage. I wish I hadn’t wasted my money. I will definitely not return so do not bother to contact me or offer a fake apology unless you want to refund part of my money…. Bare minimum the 11 minutes your employee, Casey stole from me."
"Absolutely WORST!!!!!!!! I’ve been a member faithfully paying my dues each month without fail this location seems to always screw up my appointments normally I request the same massage therapist because she’s very experienced. If it’s not consuming my entire day due to having to reschedule they book me with someone who don’t perform the service I request for then goes on to say the person who booked the service was “fairly new” that’s not my issue I’m sure they’ve been trained the manager tells me yes they’ve been trained but a supervisor can’t stand behind the employees all the time!!!! Do you feel you need to?!? So another appointment that I actually need down the drain there goes my time that I had to schedule for wasted. I DO NOT RECOMMEND this location to anyone pick another location."
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