Pines Lincoln Service 8655 Pines Boulevard, Pembroke Pines, FL 33024

"My MKZ was recalled for a possible defective brake hose. Pines Lincoln arranged to have it replaced outside my home. David the service technician showed up the next day at 8am and completed the job an hour later. I am very satisfied with Pines Lincoln customer service and will continue to call them for my future service needs."

"Took my Navigator to the dealer because my car would suddenly shut off. The service guy Peter told me that they would look at it that afternoon or the following day. Three days later and no one called. I called to no avail. Finally Peter called late in the third days informing me the fuel pump was bad cost to repair $1,500.00 I picked the the Navigator after 4 days. I drove it to Kendall Lincoln where it hey scanned my Navigator while I waited and told me it was a 5 Pin Relay that went bad. $215.00 and I was out the door in less that two hours. Not happy with Pines Lincoln. I am now in the middle to purchasing a New Aviator from Kendall Lincoln. You guys lost my business. Never again with you guys. Sorry but you need to review your service personnel."

"Great service as always. Very professional, did not try and get me to buy unneeded parts or services. Checked my car thoroughly and washed and cleaned on return. Great!"

"Although I did not lease my Lincoln from Pines Lincoln, I used the Service Department due to the convenient location. I will continue to do all future services at Pines because the Service Advisor Neil was EXCELLENT!!! His attention to my needs and concerns was personable, yet very professional. He made sure the Service Technician addressed every maintenance item and concern I had and returned my vehicle clean and timely. Thank you Neil and thanks to the Technician!!! Respectfully, Pat D."

"Went to Pines Lincoln for the first time and was very disappointed. Came in for an oil change and mentioned something wrong with my car. Peter (the service advisor) said he didn’t have time to do a diagnostic check. It was 2pm. A service department can always make time for a diagnostic check even if the repairs have to be done another day. He was impatient. Used profanity with my husband. The positive is that the service didn’t take long and we were offered an Uber if we needed to go back home. Going back one more time because at least so far the service manager Joel has been pleasant to get the problem with my car resolved. I traded in my BMW for my Lincoln and already miss the customer service from BMW. Praying for better future customer at Pines since it is close by my home."