New England Auto Works, Inc

"I recently fell for a scam from some guy who approached me in a Publix parking lot offering to fix several scratches on my rear bumper for a fraction of what a body shop would cost. He sprayed some paint on the car and it looked okay at first but I quickly realized that it was a botched job. I had used New England Auto Works many years ago on the recommendation of my employer and my only hesitation about going back was my embarrassment at falling for this scam. Leo and Mike were very understanding of my situation and got the job done right in just two days. They even removed the bumper so that I could use the car while the bumper was being fixed and didn’t have to pay for a rental or an Uber. Leo and Mike were both very professional. They do excellent work and I highly recommend their shop. My only regret is that I didn’t bring my car to them in the first place. Lesson learned, but my positive experience with Leo and Mike outweighs the stupidity I felt for falling for the scam."

"Fresh off a mishap while backing out of my garage, with Google reviews perused, I came to New England Auto Works in search of an estimate to fix a dented back bumper. We met with Leo on a Friday morning and found him to be professional, knowledgeable, straightforward, and nice. The shop is immaculate. Leo provided a reasonable quote and 2-day timeline. We brought my car in on Monday morning and 24 hours later, Leo called to say the work was completed. We arrived to find my car looking like she just came from the showroom, detailed inside and out! Leo is a perfectionist and truly takes pride in his outstanding workmanship. Hopefully we won't have occasion to return; but, if ever we do, New England Auto Works earned our loyalty! Thank you, Leo!"

"Leo and Mike took the best care of me in the damage from my auto collision! They even went so far as to heavily negotiate with my insurance company when they tried to falsely total my vehicle. Could not recommend them highly enough!!"

"My co-worker vehemently insisted I go here after my boyfriend misjudged parking space size and dented the bumper. They were surprisingly honest, reliable, and respectful. As a female I'm used to being talked down to and scamed with car related services so this was refreshing. I received quotes from multiple local companies, this one was the only place to ask me to bring the car in to actually inspect it. They gave me a reasonable quote that matched national averages for this kind of job, the other companies gave me impossibly low quotes that doesn't even cover cost of paint, so would for sure ended with surprise fees while services are rendered. They finished a day earlier than estimated, washed the car, and even painted a small scratch I had on the driver side complimentary. Mikey was extremely accommodating even allowing me to text his cellphone directly for communication anytime. They could have easily turned this into an expensive job and told me to get a new bumper as there was some bending underneath and broken clip, but they were resourceful and reconstructed the bumper, so in the end I ended up saving money as they still stuck with there first quoted amount. It's easy to tell they put customer service and quality over profit, so I will be sticking with New England for any future work."

"I experienced a very minor fender bender and was recommended through a friend about this shop. I called and spoke with Mike to have my car scheduled to have it drop off and to get a little more information about the process. He answered every question I had and assured me I was in good hands. As I arrived, I could see different type of vehicles from your classics, run of-the-mills, to high-end luxuries. I met with Mike and his father Leo, whom thoroughly examined the damages and explained the whole repair process. Super informative, and again, reassuring which makes the already stressful situation a little better. I was quoted a very competitive price and was told they could start immediately with a 2 day lead time. They finished the vehicle on the day as predicted and I must admit, I am very impressed. After said and done, you could never tell anything ever happened, which is what you want. I could tell they're very proud of their work. I'm very satisfied with their service overall and would certainly return (if needed) and recommend them if you need any work done on your car."