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Bassett Furniture
11385 Legacy Avenue, Palm Beach Gardens, Florida, United States
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About the Bassett Furniture
Bassett Furniture, located at 11385 Legacy Avenue in Palm Beach Gardens, Florida, is a premier furniture and home goods store. As part of the Legacy Place mall, Bassett Home Furnishings has been the go-to design destination in the Palm Beaches region since 2019. With a variety of nearby shops and restaurants, shopping at Bassett is a complete experience.
At Bassett Home Furnishings, you can meet with local designers to kickstart your next design project. Whether your style is coastal, traditional, or transitional, you'll find inspiration in their room layouts and furniture selections. From living room sets to outdoor furniture, Bassett offers high-quality pieces that can be customized to your liking.
The friendly design consultants at Bassett are there to assist you every step of the way, whether you know exactly what you want or need help figuring it out. They offer in-home consultations for measurements and space planning, ensuring that your furniture fits perfectly in your space.
To make your shopping experience even more convenient, you can book a virtual or in-store appointment with Bassett's design consultants. However, walk-ins are always welcome at Bassett Home Furnishings Palm Beach Gardens. Visit Bassett today to make your Florida home truly your own.
Photos of Bassett Furniture
11385 Legacy Ave, Palm Beach Gardens, FL 33410, United States
Opening hours of Bassett Furniture
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Bassett Furniture
"Long time customer but the quality of their products have declined significantly...but not as much as their customer service. Recently purchased a chair, on the delivery day I was informed by the delivery vehicle that my chair was broken and needed to be repaired and remained in the warehouse until it could be repaired and they handed me a pillow that went with the chair. After several phone calls, nobody could explain to me exactly how the chair was broken or when I could expect it to be repaired, I was told two weeks. After two weeks, I was told they didn't know for sure but it takes time for the replacement parts to be shipped to the warehouse. Multiple times I tried to call for updates only to never get an answer or even have my calls returned. Ultimately, I finally got my chair (though now a broken and repaired chair, refurbished, used) delivered about TWO months after the original scheduled date. Meanwhile, the chair sat in a non-climate controlled warehouse in South Florida for two months covered in plastic (which protects against dust, great in environments that aren't humid, but traps the humidity and doesn't allow the chair to breathe and dry out) and drenched from humidity. The only positive about their customer service is that, despite charging me for a new chair that was broken and refurbished before I ever even saw it, they didn't try to charge me for all the mold (pics attached) that they gave to me along with my chair as a bonus...free mold!! Customer service was horrible and completely unresponsive at every step of the way. Being a long-time customer, I have had issues with prior purchases but they always, generally, were responsive and tried to make things right...in this case there was zero effort at every level and a complete disregard and disrespect for the customer."
"The furniture store was very helpful but I have found the quality is poor as my leather chair and my cloth ottoman both have worn poorly. They pushed Guardsman as a warranty company. This is a big SCAM. The company rejects most claims. I would never purchase from Bassett again because they pushed Guardsman which was not cheap. I also advise others about my experience."
"Friendly and patient salesperson, quality sofa and swivel chairs, and excellent delivery people. It’s our first time purchasing furniture at Bassett Furniture and we will definitely return as we continue to furnish our new house. I detest Ashley Furniture and City Furniture and the experience between those two companies and Bassett was like night and day. I couldn’t be happier with the experience we had purchasing from Bassett."
"I purchased my living room set from Bassett and when they delivered it, . we can clearly see the Furniture is defective. Our family waited for over 5 months and what we received is poor quality furniture. They have refused to refund me the money back and still have not come to remove the defective Furniture from our home. Based on my experience with them I will never go into another Bassett store. Not worth the time and money... Do not buy"
"High quality products, staff and delivery. Always professional and always a pleasure. James Farrow deserves special acknowledgement for his sales technique. He is informative and well versed in his products. Our satisfaction with the product is why we keep buying from Bassett, James is why we keep buying from THIS Bassett!"
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