Mattress Firm Wellington Royal Palm Beach

"I must say I had a wonderful experience. I took my time and ask numerous questions which Hayden sales representative answered. Not once did I feel pressured into purchasing. He was extremely knowledgeable! Listened to what I needed and gave great recommendations. Kept saying you have to find the right mattress that feels good for you. Lance store manager was amazing as well he made the experience even more fun with his great interpersonal skills. I had these two men switching mattresses tops to other bases with the lumbar support which is what I need a few times not once did I feel as if it was an inconvenience for them. I ended up getting exactly what I needed. I would recommend this store and give these two men high recommendations. Thank you for the great customer service experience!!’"

"I could not be happier with my purchase. Lance helped me decide on the best mattress to help with my lower back pain. He is very knowledgeable and answered all my questions about every mattress. I appreciate his honesty and his commitment to making sure that my needs were addressed. Thank you so much!"

"Tom at the Wellington location was absolutely AMAZING! Tom made us feel very comfortable asking our questions and he offered a lot of advise and suggestions. He knows his stuff! He’s a true expert. He was also very friendly and patient as we almost laid on every store mattress model they had. It was comforting to know that we weren’t being pushed in any which way but instead given the time and space to explore our options to ensure we were making the best choice for us."

"Lance was the salesman who assisted me and my son. He asked who the bed was for and once I said my son he directed the questions regarding the softness/ firmness to him which was amazing. My son is only 7 so I thought that was an extra special touch. He ensured my son was satisfied with the mattress and that I was satisfied with the price. He loaded the mattress and box spring into my truck and even let my son assist him. Overall great experience and when I’m in need of another mattress I will for sure be seeing lance at mattress firm."

"Mattias was amazing! Greeted us professionally and with a smile. Was personable, friendly and thoughtful in meeting our needs as well as explaining details. Had great patience with our many questions! I hope you know what a valuable employee you have. Also when we met Collin’s at the Okeechobee store he too was amazing! Both are synonymous with Great Customer Service!"