Tires Plus

"I have been having issues with this particular tire plus location for the past couple of months. I believe they’ve change their text as I see they have been changing employees at the counter. Also, they charge me $100 to correct a brake job error ever since then my brakes continue to squeak brought it in. After that they said I needed to replace my front brakes which seem Ludacris I had just done so but I did And the squeaking noise still continued after bringing it again. They told me it was hardware from the back brakes that needed to be replaced. Allegedly they did for free based on the fact they may be replaced front brakes for no reason it is now four months later in the Issue persists they are now telling me that I need new back brakes when these were replaced only a couple of months ago in this period of time I have also replaced two front tires. First time was after a collision which required a new tire about two weeks later, another new tire for the front so that they would be in unison, making my vehicle safe to operate they failed to balance, the new tire, leaving my car shaking all over the place once again, I had to take time off my schedule to leave the vehicle for them to their error. I strongly believe they have changed staff multiple times as it is not the same service they used to provide when I first started, asked Daniel for the district manager information, and all he kept saying was that is way above his pay rate that was his excuse for everything . Being in a corporate position, it’s strongly makes me feel he is not suitable for any company by his own words. He has expressed how he limits himself to his job position. He would be ludicrous for him to think he would get a promotion anytime soon with that behavior, I’m still looking to get a hold of a district manager to help me solve this matter Once again, Daniel said it was way above his pay rate to find out the information for me"

"The service I get at the tires plus off of university far exceeds any other auto maintenance service that I have ever gotten anywhere else… Alex always gives me real feedback with options I can understand, and appreciates the cost vs value add decisions that we all have to make. They service all of my families vehicles and treat us like friends….they have my highest recommendation!"

"Went in Saturday morning on January 6th. Had a flat tire, and needed an oil change, tires rotated, and more. Was assisted by Ken and had an overall lovely experience! I don't usually write reviews but this shop's customer service deserves one. As a girl, finding good mechanics can sometimes be difficult, especially one that doesn't overprice. Tires Plus proved far beyond my expectations. The minute I walked in, Ken was amazing. :) He broke everything down for me; my services, their prices, and useful information to help maximize my car's lifespan. I will definitely be coming back! A big thanks to Ken and all the crew who helped work on my Toyota."

"I went to Tires Plus tonight for help with a tricky situation. Upon my return to college, all four of my tires had very low pressure and needed to be filled immediately. After speaking on the phone regarding my issue with a very kind employee, I drove over and they helped me right away and fixed my issue within 4 minutes of getting there. The service was amazing and I couldn’t have found any better help for this situation. Thank you !!!"

"Been going here for a few years. Always very friendly and knowledgeable. Most recently got rear ended and they did an inspection to be sure it was OK to drive until we got our rental car. They discovered some unrelated issues and we went over which were immediate and which could wait. Replaced one of my motor mounts within a couple of hours most recently."