Hand & Stone Massage and Facial Spa in Tampa, FL

"My entry expenses wasn't great, even when I called to make the appointment I already felt the wrong vibes. However, I have been going to Qadir for about a year now at another location. He is AMAZING! (5 stars for Qadir) absolutely great practitioner, very professional, all around great energy. So needless to say i was Solely there for his services.Only negative was being really disappointed with the front desk in comparison to Palm Harbor location. I would still recommend... because the specialized service was absolutely worth it for me, some things I can over look. In my recommendation to another I would be upfront and honest about the front desk not being to friendly. People do upgrade and things change. So I wouldn't want them to keep from the experience based off my not so great experience."

"I had the WORST experience ever when I went here last week. I came in 15 minutes early for my appointment and yet because another client was late for their appointment they didn’t take me back till almost 30 minutes after my appointment time. I was assured that this wouldn’t cut into my time however my hour long facial that I paid for which also included extra add ons which I also paid for was only half of the time it was supposed to be. The staff wasn’t very nice even though I was more than accommodating to their situation. I will never be returning here and I will be canceling my membership. Save your money and go somewhere that values your time and money."

"I have read numerous negative reviews for this location but I have never had any issues here. The staff is extremely friendly and ensures you are helped out the moment you walk in the door. They have plenty of availability for appointments and the therapists themselves ensure they cater to your specific needs; asking questions beforehand as well as ensuring it is to your liking during as well. The ambiance is perfect; from lighting to calming music and warm tables. I go once a month and it is the best hour of my month, every month, looking forward to going back!"

"An overall unpleasant experience. When booking a massage, I asked for someone that was experienced and was lied to, and was booked with a therapist that had only been there for five months. After having a bad massage experience, the therapist was very deep in the wrong places and very light on areas of concern. The manager gave me a complementary massage and then proceeded to charge me additional money on my next massage. That was supposed to be free. Would not recommend this location."