Sutherlin Nissan Service

"As a loyal customer buying my last three cars I have appointment cancel during systems was down, reschedule me today at 1:00 Jerry as a services representative advise me that change the oil plus tire rotation will cost me 139.00, I feeling that person put on hold may car in the parking lot without any advise. Finally he approach me with some attitude that makes field unwelcome , is not about money I decide to pay just the oil change for $99.00. This time I just drove out vey disappointed. As loyalty customer we deserve a better courtesy trade, paid 99.00 oil change without tire rotation Not big deal, just feeling unhappy"

"Amazing service from Anthony Haley, very accommodating, and handled himself with class and delivered with excellence. Well done, Highly recommended!"

"I brought my wife's truck to Sutherlin because it started to sputter and the check engine light began to flash while driving. After a diagnostic I was quoted $6000 worth of work needed and that the sputtering was due to both catalytic converters needing replacement. I already assumed it was the spark plugs that needed to be changed before bringing it there. When receiving the text with the statement of work needed and speaking to the service advisor, the spark plugs never came up. I noticed on the text quote that it stated the spark plugs needed to be replaced due to mileage, but no price was next to it. I asked the service about this and he stated that was needed too. I asked him to give me the price of the work and he texted a second quote. I approved the spark plugs being replaced. The sputtering and check engine light flashing had not occurred since. It's been 3 weeks since the work has been completed. I really feel that they tried to get over on me..."

"Best place to buy a car. If you're going to buy, ask for Javier Arroyo he was awesome. He got me everything I asked for, and then some. He even bought me lunch. This is Sutherlin Nissan on hyw 50 and Chickasaw next to WaWa."

"I had purchased a used car and was not given the choice to drive it. When I left the store with vehicle it had a jet sound noise. It was already late to turn back. Was there since 9am until 430pm. So I called the salesperson and he advice me to come in the morning. The manager Gio took care of me and took my car to be checked. Definitely it was the right wheel bearing. Got fixed at no cost and now runs quietly. Good, fast service excelent personnel"