Waldorf Astoria Spa Orlando 14200 Bonnet Creek Resort Lane, Orlando, FL 32821

"From the minute you walk in to the lobby your senses get turned on. The spa was one of the best I have been too. They just did a renovation to the spa. The spa is super friendly and make you feel welcomed. Amy gave me one of the best massages I have had."

"From start to end, my experience at the Waldorf Astorias Spa was 5 star! My husband and I are staying next door at the Signia by Hilton, and I’m 7 months pregnant, so I was able to ask valet to cart me over to the entrance of the Waldorf so I didn’t have to make the long walk, which was really convenient! Upon arrival I was greeted at the front desk by Nicole who was exceptionally professional. She confirmed the service I had booked before taking me around the spa and explaining what amenities were available to me. The spa is so so clean, and absolutely beautiful. You can tell the staff is constantly tending to the area, refreshing towels & refreshments and keeping everything spotless. After getting robes and slippers I waited in the relaxation lounge for my massage therapist to take me to my treatment room. Jody greeted me so kindly, and took me down the elevator to the treatment room. She made sure I got the FULL 80 minute prenatal massage & let me tell you, she has hands of gold. I’ve never had anyone take such great care of my body- it was by far the best massage I’ve ever had. The aches and pains that come with pregnancy were relieved for me and I couldn’t thank her enough. She clearly knows the musculature of the human body and anatomy of a pregnant women well because this massage was phenomenal and I feel amazing afterwards. I’ve been to other fancy places even in other states and gotten massages but nothing has compared to this experience, it was worth every penny. I’m not sure what the employees are being paid but they need to be getting paid more for all of their incredible work and service here!!"

"The prices aren’t remotely justified by the current experience provided. It is galling that they would even keep the spa open during renovations if they were going to make such little effort to meet the very high standard their prices would reasonably command. I’m incredibly disappointed and have soured against the Waldorf Astoria brand as a whole. My service concluded 20 minutes early, was conducted in essentially an unrenovated and drab hotel room with loud noises abound and makeshift equipment, and to boot I had no access to any of the facilities one would typically be able to take advantage of before or after their service. Just thoroughly disappointed."

"From Check in, to check out everything was perfect. Lisa was an incredible host at checking people in and cashing people out. I had an 80 minute massage with Vivian, she was excellent also. The spa amenities included a Spa Tub, Sauna, Jet Showers, and lounge chairs in the wet area. Access to the gym and outdoor pools. There was a nice waiting area with hot tea, water, and trail mix. My only comment is that there should be complimentary champagne after service and warming stone chairs in the wet room. I will be returning very soon."

"This spa is immaculate and we had an incredible experience getting a couples massage on our honeymoon. The staff gave us tours of the facilities before we went in for the couples massage. It was so relaxing. Since it was a weekday right before Hurricane Ian, there was really no one else there - it was beyond calming enjoying the peace and quiet in the spa facilities with some yummy tea and snacks from the tea room!"